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Old 12-30-2009, 11:54 AM   #1
Forkosigan
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Lightbulb PocketGoods, the new contact of the Pocketbook in the forum (responsible for Europe)
If I may introduce - PocketGoods - your new contact of Pocketbook in the forum!(responsible for Europe)

To keep on doing a good support with rising customer number, I get support of my distributor PocketGoods (http://www.pocketgoods.de/).

So if you have technical questions, or questions to guarantee handling, you can ask PocketGoods (or also of course the shop where you have bought your device).
Last edited by mtravellerh; 12-30-2009 at 11:59 AM.
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Old 12-30-2009, 12:10 PM   #2
PocketGoods
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Hi! I'll do my best
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Old 12-30-2009, 12:17 PM   #3
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Old 01-02-2010, 06:38 AM   #4
Ebiumn
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Old 01-03-2010, 12:27 AM   #5
Yar-PocketBooker
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Yar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animalsYar-PocketBooker is kind to children and small, furry animals
 
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PocketGoods, wilkommen to MR!
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Old 01-03-2010, 01:18 AM   #6
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Great to see you guys so active in the forum!
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Old 01-03-2010, 06:45 PM   #7
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We have to be active, heh... When we reach Kindle heights, we may relax... A little)
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Old 01-03-2010, 06:56 PM   #8
PocketGoods
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Quote:
Originally Posted by Yar-PocketBooker View Post
We have to be active, heh... When we reach Kindle heights, we may relax... A little)
That's right! Just a little relaxing after Sony and Co. begins to relax
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Old 01-04-2010, 12:37 AM   #9
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sooo, I hear the new 14" reader is gonna be $50 and have free mobile bradband with no use caps, it will have color and play video and will be released in two weeks. Is this correct?

hehehehe...welcome to the forum. Yar & Forkosigan have set a pretty high standard for support here, so consider the pressure on you now as well!!
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Old 02-03-2010, 01:32 PM   #10
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What is the Pocketbook's policy to the more "sensitive" information about the devices?
For example the key combination to perform a firmware update is public.

I've discovered a key combination to format and restore to 'out of the box' state the Flash memory.

And I think some other service menus exist.

Will you tell them to us or will we discover them?

I ask cause, without the ability to format the memory, I would have had to send my device to a service center. And there are none in my country.
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