Still need help...

damnyankeeuk · 12-17-2009, 11:52 AM

Have even sent off an email to Sony UK, but no reply as yet.

The problem....I can uplad a book to the library, no problem it's all there. I can then drag it to the reader, no problem it's all there. When I unplug the reader from the computer, and open the book on the reader, it shows it all there, but all the pages after about 10, are blank!

I'm at a loss. I've tried several different books, and most are like that, although one or two aren'r. I'm almost ready to take it back, assuming it is a hardware glitch.

My question (and I'm waiting to see if Sony helpdesk comes up with any) Has anybody else experianced this? Is it hardware, or operator error? Anybody got a fix, or do I have to take it back to the store for another. Oh it's a Sony PRS 300 less than 3 weeks old.

Any help or suggewtions appreciated...

Greg

rogue_ronin · 12-17-2009, 05:56 PM

I'm not a Windows user (as I assume you are) but...

a) Is there "write caching" going on? On Linux, when you drag and drop files, the GUI shows that a file is copied/moved -- but in the background (especially when you are dealing with large files) the copying is continuing. Then, when you unmount an external drive, there's a check by the OS to see if all file read/writes have completed (You can force the file changes to complete by typing 'sync' in a terminal.)

If you're not unmounting properly, you might not be finishing the file writes to the device.

b) Or whatever your conversion/compilation process is might not be being finished properly and you have corrupted books.

Have you checked them on other viewers?

c) Finally, when in doubt, try using Calibre. It's far superior to the Sony software from what I've read.

m a r

12-17-2009, 11:52 AM	#1
damnyankeeuk Member Posts: 10 Karma: 10 Join Date: Dec 2009 Device: prs 300	Still need help... Have even sent off an email to Sony UK, but no reply as yet. The problem....I can uplad a book to the library, no problem it's all there. I can then drag it to the reader, no problem it's all there. When I unplug the reader from the computer, and open the book on the reader, it shows it all there, but all the pages after about 10, are blank! I'm at a loss. I've tried several different books, and most are like that, although one or two aren'r. I'm almost ready to take it back, assuming it is a hardware glitch. My question (and I'm waiting to see if Sony helpdesk comes up with any) Has anybody else experianced this? Is it hardware, or operator error? Anybody got a fix, or do I have to take it back to the store for another. Oh it's a Sony PRS 300 less than 3 weeks old. Any help or suggewtions appreciated... Greg

12-17-2009, 05:56 PM	#2
rogue_ronin Banned Posts: 475 Karma: 796 Join Date: Sep 2008 Location: Honolulu Device: Nokia 770 (fbreader)	I'm not a Windows user (as I assume you are) but... a) Is there "write caching" going on? On Linux, when you drag and drop files, the GUI shows that a file is copied/moved -- but in the background (especially when you are dealing with large files) the copying is continuing. Then, when you unmount an external drive, there's a check by the OS to see if all file read/writes have completed (You can force the file changes to complete by typing 'sync' in a terminal.) If you're not unmounting properly, you might not be finishing the file writes to the device. b) Or whatever your conversion/compilation process is might not be being finished properly and you have corrupted books. Have you checked them on other viewers? c) Finally, when in doubt, try using Calibre. It's far superior to the Sony software from what I've read. m a r

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