Have you had problems with your refurbished Kindle?

nwinter · 11-24-2009, 09:36 PM

I am looking at getting a refurbished Kindle but before I do wanted to know other peoples experience with refurbished units. So please let me know the good, the bad and the ugly.

Thanks

Natalie

mrgiedrnkr · 11-25-2009, 12:19 AM

I had to return mine for a full refund. I would be zipping right a long and it would freeze up and reboot multiple times on the same page. The board recommended I tried different formats of books and that didn't help.
Stacy

Rootman · 11-25-2009, 09:23 AM

No issues here. Refurb DX. Looks new, no marks or any junk files on it, packaged in a new box. Mine had old fimware and suffered a bit of the problem that mrgiedrnrk suffered but that was fixed by updating it.

Saved $100

pboss · 11-25-2009, 01:16 PM

Quote:

I had to return mine for a full refund. I would be zipping right a long and it would freeze up and reboot multiple times on the same page. The board recommended I tried different formats of books and that didn't help.

I hope it was just bad luck and you got it sorted out. I usually don't buy anything refurbished but I thought about getting a refurb DX for Christmas.

desertgrandma · 11-25-2009, 01:19 PM

Quote:

Originally Posted by pboss

I hope it was just bad luck and you got it sorted out. I usually don't buy anything refurbished but I thought about getting a refurb DX for Christmas.

Remember that you do have a 30 day, no questions asked, return policy. If the unit is defective, they even pay the shipping. If you just don't like it, you do.

Also, has the one year warranty that the new ones have.

laura99 · 11-25-2009, 01:19 PM

My husband has had a refurb K2 now for a month. The initial one had a fading text issue - but they sent a new refurb next day and this one is still going strong.

I had the same issue with mine which was a new one, so I would highly recommend a refurb.

kindlekitten · 11-25-2009, 01:27 PM

my second Kindle is a refurb. I used it exclusively the first month I had it and have had no problems. I'm going on 2 months of ownership now

bxrLvr · 11-25-2009, 01:33 PM

i've had 2 refurb'd kindle2s. The first I received after i had the fade problem with a new kindle2. That one had problems with the 5-way controller, so i returned it and got another refurb. so far so good, haven't had any problems with it since august.

erictai · 11-25-2009, 02:40 PM

My refurb DX is just like new (brand new package), it was a very pleasand surprise.

nwinter · 11-25-2009, 03:31 PM

hmmmm....interesting. Thanks for that. I am living in Australia so while the 30 day return policy is good it wont do me much good from here as it would cost a lot to return. So I guess I need to work out that I would save $100 but it might cost me that much to return it from OZ. It seems like there have been a few problems with some of the refur units while others have none and its a bit of a lucky dip.

pilotbob · 11-25-2009, 03:33 PM

Quote:

Originally Posted by nwinter

hmmmm....interesting. Thanks for that. I am living in Australia so while the 30 day return policy is good it wont do me much good from here as it would cost a lot to return. So I guess I need to work out that I would save $100 but it might cost me that much to return it from OZ. It seems like there have been a few problems with some of the refur units while others have none and its a bit of a lucky dip.

Do you know anyone in the US that would relay it for you? They could have it sent to them, and test it out for you. Then if it all seems ok forward it to ya.

BOb

coolbreeze · 11-25-2009, 03:50 PM

My $189 refurb K2 was brand new.

Probably just clearing out the US Sprint wireless overstock since the GSM ATT version has replaced them.

kindlekitten · 11-25-2009, 04:13 PM

Quote:

Originally Posted by coolbreeze

My $189 refurb K2 was brand new.

Probably just clearing out the US Sprint wireless overstock since the GSM ATT version has replaced them.

how do you know? my refurb K1 sure looked brand new, but I haven't a clue if it was

nwinter · 11-26-2009, 03:38 AM

Quote:

Originally Posted by pilotbob

Do you know anyone in the US that would relay it for you? They could have it sent to them, and test it out for you. Then if it all seems ok forward it to ya.

BOb

Hi Bob, yes I have a "mule" however the "mule" is very technophobic so could not trust it to try it out properly. I think due to the comments here for the sake of $90 I should just go new ( and yes, I know new can be just as bad). Thanks everyone. I appreciate the time and effort made by all to help me decide which way to go.

Natalie

Stevo · 12-03-2009, 03:55 PM

Quote:

Originally Posted by kindlekitten

how do you know? my refurb K1 sure looked brand new, but I haven't a clue if it was

Same here. I got my K1 about 6 months ago and it looked like it was brand new.

11-24-2009, 09:36 PM	#1
nwinter Zealot Posts: 140 Karma: 419 Join Date: Nov 2008 Location: Southern NSW, Australia Device: sony PS-505, Iphone and about to add a Kindle DX	Have you had problems with your refurbished Kindle? I am looking at getting a refurbished Kindle but before I do wanted to know other peoples experience with refurbished units. So please let me know the good, the bad and the ugly. Thanks Natalie

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11-25-2009, 12:19 AM	#2
mrgiedrnkr Enthusiast Posts: 26 Karma: 42 Join Date: Dec 2008 Device: Sony PRS-505	I had to return mine for a full refund. I would be zipping right a long and it would freeze up and reboot multiple times on the same page. The board recommended I tried different formats of books and that didn't help. Stacy

11-25-2009, 09:23 AM	#3
Rootman Groupie Posts: 181 Karma: 478 Join Date: Oct 2009 Device: Android & FBReader	No issues here. Refurb DX. Looks new, no marks or any junk files on it, packaged in a new box. Mine had old fimware and suffered a bit of the problem that mrgiedrnrk suffered but that was fixed by updating it. Saved $100

11-25-2009, 01:19 PM	#6
laura99 Member Posts: 17 Karma: 10 Join Date: Nov 2009 Device: Kindle 2	My husband has had a refurb K2 now for a month. The initial one had a fading text issue - but they sent a new refurb next day and this one is still going strong. I had the same issue with mine which was a new one, so I would highly recommend a refurb.

11-25-2009, 01:27 PM	#7
kindlekitten Professional Adventuress Posts: 13,368 Karma: 50260224 Join Date: Sep 2009 Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!) Device: Kindle, the original! Times Two! and gifting an International Kindle	my second Kindle is a refurb. I used it exclusively the first month I had it and have had no problems. I'm going on 2 months of ownership now

11-25-2009, 01:33 PM	#8
bxrLvr Connoisseur Posts: 63 Karma: 102 Join Date: Mar 2009 Location: California Device: Kindle 3, iPad	i've had 2 refurb'd kindle2s. The first I received after i had the fade problem with a new kindle2. That one had problems with the 5-way controller, so i returned it and got another refurb. so far so good, haven't had any problems with it since august.

11-25-2009, 02:40 PM	#9
erictai Member Posts: 15 Karma: 44 Join Date: Apr 2009 Location: Los Angeles, USA Device: PRS-700, EZ Reader, PRS-600, SmartQ 7	My refurb DX is just like new (brand new package), it was a very pleasand surprise.

11-25-2009, 03:31 PM	#10
nwinter Zealot Posts: 140 Karma: 419 Join Date: Nov 2008 Location: Southern NSW, Australia Device: sony PS-505, Iphone and about to add a Kindle DX	hmmmm....interesting. Thanks for that. I am living in Australia so while the 30 day return policy is good it wont do me much good from here as it would cost a lot to return. So I guess I need to work out that I would save $100 but it might cost me that much to return it from OZ. It seems like there have been a few problems with some of the refur units while others have none and its a bit of a lucky dip.

11-25-2009, 03:50 PM	#12
coolbreeze Addict Posts: 214 Karma: 2600 Join Date: Oct 2009 Device: Nook Color, White 3G K3	My $189 refurb K2 was brand new. Probably just clearing out the US Sprint wireless overstock since the GSM ATT version has replaced them.

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