Sony PRS 505 Hard Reset questions

Josieb1 · 11-17-2009, 02:29 PM

Hi everyone

I have been lurking around this forum for ages but only joined today as I have a problem.

My Sony PRS 505 froze on me today, I tried doing a soft rest but it also froze, so when I got home from work I found the instructions for a hard reset, which I am trying to do now.

My 505 is currently connected to the PC. I have got past the 'Reset All' screen, and the reader appears to have done that, and has turned on and off. Now I have the USB connected icon, the black arrow in the centre of the screen, and the red charging light showing, so what do I do now?

I don't use the Sony Software or buy any books from them, most of my books are fanfiction, which is all word documents and I use Calibre for everything, so do I just disconnect and then connect to Calibre now and reload all my documents?

Its been a bad day....... I use my ebook daily, its only 3 months old and something happened this morning when I conected to Calibre, the book wasn't recognised by Calibre, even though the device was recognised by the USB connection, and even though I did a proper disconect it froze in the on position.

I am covered under the warrently and John Lewis have already offered me a replacement or refund, but they only have the 300 or 600 now and I don't want either of them, the 300 is too small, and I just don't like the touch screen 600/700. I just want a working 505.

I searced on google and the cheapest place to get a 505 is Argos and its £75 more than I paid John Lewis!

If anyone can help me get my one working I would be very grateful.

Any why oh why discontinue the 505? I didn't know until today and it baffles me why they would replace it with a smaller ebook.

Thank you for any help/advice you can give

Josie

Josieb1 · 11-17-2009, 03:08 PM

Well I am bemused but happy.

I don't know what happened but when I opened up Calibre it recognised my ebook, and all the stories I had loaded were still there, all 568. I have since loaded a new one and everything seems okay.

Its all a bit strange as I have no idea what the hard reset actually did, as nothing was deleted.

kindlekitten · 11-17-2009, 03:14 PM

I think you are reporting good news? then congratulations!

anyway welcome to the forums! you may find in the future that asking a SONY specific question will get more response in the SONY forums! enjoy!

11-17-2009, 02:29 PM	#1
Josieb1 Grand Sorcerer Posts: 5,082 Karma: 18051062 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra Colour, Libra 2	Sony PRS 505 Hard Reset questions Hi everyone I have been lurking around this forum for ages but only joined today as I have a problem. My Sony PRS 505 froze on me today, I tried doing a soft rest but it also froze, so when I got home from work I found the instructions for a hard reset, which I am trying to do now. My 505 is currently connected to the PC. I have got past the 'Reset All' screen, and the reader appears to have done that, and has turned on and off. Now I have the USB connected icon, the black arrow in the centre of the screen, and the red charging light showing, so what do I do now? I don't use the Sony Software or buy any books from them, most of my books are fanfiction, which is all word documents and I use Calibre for everything, so do I just disconnect and then connect to Calibre now and reload all my documents? Its been a bad day....... I use my ebook daily, its only 3 months old and something happened this morning when I conected to Calibre, the book wasn't recognised by Calibre, even though the device was recognised by the USB connection, and even though I did a proper disconect it froze in the on position. I am covered under the warrently and John Lewis have already offered me a replacement or refund, but they only have the 300 or 600 now and I don't want either of them, the 300 is too small, and I just don't like the touch screen 600/700. I just want a working 505. I searced on google and the cheapest place to get a 505 is Argos and its £75 more than I paid John Lewis! If anyone can help me get my one working I would be very grateful. Any why oh why discontinue the 505? I didn't know until today and it baffles me why they would replace it with a smaller ebook. Thank you for any help/advice you can give Josie

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11-17-2009, 03:08 PM	#2
Josieb1 Grand Sorcerer Posts: 5,082 Karma: 18051062 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra Colour, Libra 2	Well I am bemused but happy. I don't know what happened but when I opened up Calibre it recognised my ebook, and all the stories I had loaded were still there, all 568. I have since loaded a new one and everything seems okay. Its all a bit strange as I have no idea what the hard reset actually did, as nothing was deleted.

11-17-2009, 03:14 PM	#3
kindlekitten Professional Adventuress Posts: 13,368 Karma: 50260224 Join Date: Sep 2009 Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!) Device: Kindle, the original! Times Two! and gifting an International Kindle	I think you are reporting good news? then congratulations! anyway welcome to the forums! you may find in the future that asking a SONY specific question will get more response in the SONY forums! enjoy!

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