Kindle Global file copying problems

johnes · 11-13-2009, 04:43 PM

I've recently purchased a Kindle Global Wireless, and have successfully downloaded books, successfully emailed pdfs to my Kindle, and - on one occasion - successfully transferred an azw file that I received through the name@free.kindle.com pdf file conversion service.

But other files that I have received from this service do not transfer to the Kindle. I get an error message 'Cannot copy <filename>: Cannot find the specified file. Make sure you specify the correct path and filename.'

Has anyone else experienced this? Any ideas?

RobbieClarken · 11-14-2009, 08:38 AM

What are you using to copy the file (ie Windows Explorer or some other software/operating system)? Can you give an example of the filename of a file which causes this error? I'm wondering whether there could be an unusual character in the filename string causing the issue.

johnes · 11-14-2009, 02:31 PM

Dragging over from desktop to windows explorer. Typical filename:

Doctor Marigold - Charles Dickens.azw

I should add that these files work just fine on Kindle for PC.

johnes · 11-16-2009, 03:58 AM

Puzzle sorted - right clicking on the file and 'send to' the Kindle, then dragging and dropping from the kindle root into documents does the trick. Strange.

Thanks to all who mused over this one.

11-13-2009, 04:43 PM	#1
johnes Junior Member Posts: 3 Karma: 10 Join Date: Nov 2009 Device: Kindle Global Wireless	Kindle Global file copying problems I've recently purchased a Kindle Global Wireless, and have successfully downloaded books, successfully emailed pdfs to my Kindle, and - on one occasion - successfully transferred an azw file that I received through the name@free.kindle.com pdf file conversion service. But other files that I have received from this service do not transfer to the Kindle. I get an error message 'Cannot copy <filename>: Cannot find the specified file. Make sure you specify the correct path and filename.' Has anyone else experienced this? Any ideas?

11-14-2009, 02:31 PM	#3
johnes Junior Member Posts: 3 Karma: 10 Join Date: Nov 2009 Device: Kindle Global Wireless	Dragging over from desktop to windows explorer. Typical filename: Doctor Marigold - Charles Dickens.azw I should add that these files work just fine on Kindle for PC. Last edited by johnes; 11-15-2009 at 12:35 PM.

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11-14-2009, 08:38 AM	#2
RobbieClarken Addict Posts: 371 Karma: 1002274 Join Date: Mar 2008 Location: Australia Device: Kindle	What are you using to copy the file (ie Windows Explorer or some other software/operating system)? Can you give an example of the filename of a file which causes this error? I'm wondering whether there could be an unusual character in the filename string causing the issue.

11-16-2009, 03:58 AM	#4
johnes Junior Member Posts: 3 Karma: 10 Join Date: Nov 2009 Device: Kindle Global Wireless	Puzzle sorted - right clicking on the file and 'send to' the Kindle, then dragging and dropping from the kindle root into documents does the trick. Strange. Thanks to all who mused over this one.

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