Am I screwed?

FligMupple · 10-03-2009, 09:53 PM

I'm in Canada and bought the Kindle through ebay on Monday.
On Tuesday I received it, created a new account with a US address, bought and emailed a gift certificate to it, and used it to buy books on Tuesday, Wednesday, and Friday.

Today I tried to buy a book, and got this message:

We are sorry...
We could not process your order because of geographical restrictions on the product which you were attempting to purchase. Please refer to the terms of use for this product to determine the geographical restrictions.

We apologize for any inconvenience this may have caused you.

I got the same message when I tried to buy another one.

Am I no longer able to buy books for the Kindle I registered online with? Is Amazon "on to me"? Is my life over?

Ervserver · 10-03-2009, 10:54 PM

Looks like Bezos is on to you buddy

desertgrandma · 10-03-2009, 11:01 PM

amazons website has been doing weird things today. Many people (like myself!) logged on only to be informed "You do not have a Kindle, please register one" Heck of a surprise when I've had mine for over a year.

I called, and they said they've been having network problems.......it should be sorted out now.

Anyway, my point is,..........I wonder if that was your problem also? Even tho the message was different, have you tried to buy something again?

Let us know.......

FligMupple · 10-03-2009, 11:30 PM

I am still getting that message, and I'm unable to buy anything.

AnemicOak · 10-03-2009, 11:41 PM

Did you set it up like this...
http://www.nerdgirl.com/2009/03/20/a...utside-the-us/

FligMupple · 10-03-2009, 11:47 PM

Yes I did. I seems (according to the end of the comments) others are today experiencing the same disastrous problem.

animedude01 · 10-04-2009, 12:20 AM

I wonder if they check the the location of the IP address? If so, you'd need a US proxy server to get around that.

AnemicOak · 10-04-2009, 12:22 AM

I wonder if going through someplace like http://hidemyass.com/ would help.

Blog Kindle · 10-04-2009, 02:01 AM

Please keep us posted. If anyone is/was in the same situation and/or has (not) found a solution - please drop me a PM here, comment on my Kindle blog or email at contact (a.t.) blogkindle (d.o.t.) com

orion2001 · 10-04-2009, 05:25 AM

I would definitely suggest using any of the public US proxies. They are slow, but should be good enough to download ebooks. I'm not familiar with Kindle... do you use your browser to connect or a specific software?

Dharmabum · 10-04-2009, 06:02 AM

I can confirm. Bought a book 2-3 days ago, no problem, but received the same geographical restrictions message just now. I tried hidemyass and received a different error message:

We're sorry!
An error occurred when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience.

Doesn't look good.

WT Sharpe · 10-04-2009, 11:02 AM

Quote:

Originally Posted by desertgrandma

amazons website has been doing weird things today....

Like a couple of days ago when I logged in and they had no reading recommendations or record of my recent browsing history. A small thing; but I signed in specifically to return to a recently browsed item.

I've noticed more than one site lately down temporarily for "maintenance." Could there be some kind of cyber-attack in progress? Or is it possible that the major sites are having difficulties dealing with the release this week of Microsoft's Service Pack 2 for Vista?

The-eBook-Reader · 10-04-2009, 01:56 PM

Perhaps it has something to do with Amazon getting things ready for a UK release.

FligMupple · 10-04-2009, 06:53 PM

From the nerdgirl page comments:

"Many thanks to Caroline Wong from the amazon forums for giving a hint to the solution. Amazon is now checking the IP address for those without a valid one-click payment option - generally those purchasing with gift certificates. You need to do a VPN to a US ip address - just do a google on "VPN to US" and download the software. Just run the software before any amazon session. Just bought 3 kindle books of amazon using gift certificates."

Dharmabum · 10-04-2009, 07:48 PM

Thanks FligMupple. Tried and succeeded.

10-03-2009, 09:53 PM	#1
FligMupple Enthusiast Posts: 49 Karma: 192 Join Date: Nov 2007 Device: Kindle DX	Am I screwed? I'm in Canada and bought the Kindle through ebay on Monday. On Tuesday I received it, created a new account with a US address, bought and emailed a gift certificate to it, and used it to buy books on Tuesday, Wednesday, and Friday. Today I tried to buy a book, and got this message: We are sorry... We could not process your order because of geographical restrictions on the product which you were attempting to purchase. Please refer to the terms of use for this product to determine the geographical restrictions. We apologize for any inconvenience this may have caused you. I got the same message when I tried to buy another one. Am I no longer able to buy books for the Kindle I registered online with? Is Amazon "on to me"? Is my life over?

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10-03-2009, 10:54 PM	#2
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	Looks like Bezos is on to you buddy

10-03-2009, 11:01 PM	#3
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	amazons website has been doing weird things today. Many people (like myself!) logged on only to be informed "You do not have a Kindle, please register one" Heck of a surprise when I've had mine for over a year. I called, and they said they've been having network problems.......it should be sorted out now. Anyway, my point is,..........I wonder if that was your problem also? Even tho the message was different, have you tried to buy something again? Let us know.......

10-03-2009, 11:30 PM	#4
FligMupple Enthusiast Posts: 49 Karma: 192 Join Date: Nov 2007 Device: Kindle DX	I am still getting that message, and I'm unable to buy anything.

10-03-2009, 11:41 PM	#5
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	Did you set it up like this... http://www.nerdgirl.com/2009/03/20/a...utside-the-us/

10-03-2009, 11:47 PM	#6
FligMupple Enthusiast Posts: 49 Karma: 192 Join Date: Nov 2007 Device: Kindle DX	Yes I did. I seems (according to the end of the comments) others are today experiencing the same disastrous problem.

10-04-2009, 12:20 AM	#7
animedude01 Addict Posts: 254 Karma: 1200 Join Date: Jul 2009 Location: Los Angeles Device: DR1000S, ILIAD2, Nokia n900, Kindle for PC, Astak EZReader Pro	I wonder if they check the the location of the IP address? If so, you'd need a US proxy server to get around that.

10-04-2009, 12:22 AM	#8
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	I wonder if going through someplace like http://hidemyass.com/ would help.

10-04-2009, 02:01 AM	#9
Blog Kindle Addict Posts: 224 Karma: 25122 Join Date: Mar 2009 Device: Kindle 1/2/3/4/Touch/DX/Fire\|PRS-600/350\|Nook(color)\|iPad\|iPad2\|EVO 4G	Please keep us posted. If anyone is/was in the same situation and/or has (not) found a solution - please drop me a PM here, comment on my Kindle blog or email at contact (a.t.) blogkindle (d.o.t.) com

10-04-2009, 05:25 AM	#10
orion2001 Groupie Posts: 162 Karma: 24658 Join Date: Sep 2009 Device: PRS-505	I would definitely suggest using any of the public US proxies. They are slow, but should be good enough to download ebooks. I'm not familiar with Kindle... do you use your browser to connect or a specific software?

10-04-2009, 06:02 AM	#11
Dharmabum Enthusiast Posts: 27 Karma: 10 Join Date: Jul 2009 Device: Kindle 2, Paper White	I can confirm. Bought a book 2-3 days ago, no problem, but received the same geographical restrictions message just now. I tried hidemyass and received a different error message: We're sorry! An error occurred when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience. Doesn't look good.

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10-04-2009, 01:56 PM	#13
The-eBook-Reader Groupie Posts: 194 Karma: 4637 Join Date: Sep 2009 Location: United States Device: All	Perhaps it has something to do with Amazon getting things ready for a UK release.

10-04-2009, 06:53 PM	#14
FligMupple Enthusiast Posts: 49 Karma: 192 Join Date: Nov 2007 Device: Kindle DX	From the nerdgirl page comments: "Many thanks to Caroline Wong from the amazon forums for giving a hint to the solution. Amazon is now checking the IP address for those without a valid one-click payment option - generally those purchasing with gift certificates. You need to do a VPN to a US ip address - just do a google on "VPN to US" and download the software. Just run the software before any amazon session. Just bought 3 kindle books of amazon using gift certificates."

10-04-2009, 07:48 PM	#15
Dharmabum Enthusiast Posts: 27 Karma: 10 Join Date: Jul 2009 Device: Kindle 2, Paper White	Thanks FligMupple. Tried and succeeded.