What is wrong with UPS?

griffonwing · 09-29-2009, 07:06 AM

OK. So I packed up my PEZ and shipped the unit out on Friday via UPS. Here is the tracking info so far.

PHP Code:


			


   HARRISON, AR, US    09/25/2009     5:10 P.M.    PICKUP SCAN

   HARRISON, AR, US    09/25/2009     9:05 P.M.    DEPARTURE SCAN 

LITTLE ROCK, AR, US    09/27/2009    11:51 P.M.    ARRIVAL SCAN

LITTLE ROCK, AR, US    09/28/2009     2:57 A.M.    DEPARTURE SCAN 

     LENEXA, KS, US    09/29/2009     3:02 A.M.    ARRIVAL SCAN

     LENEXA, KS, US    09/29/2009     3:43 P.M.    DEPARTURE SCAN

OK. So it shipped out 4 hours after drop off. Not bad.
Harrison to LR is about 2 1/2 hours depending on traffic and roads, so the time there is fine.

However, it then shot west to Ft Smith and up to Kansas City, MO area, and it took a whole 24 hours to do it? I live 4 1/2 hours from the Lenexa area!

google map of the track progress

This is painful to watch.

Solicitous · 09-29-2009, 07:22 AM

HAHA I think it is postage in general. I've been tracking my USPS shipped PP to here in Australia, and it has been cleared from customs about 36 hours ago. So either (a) it has been passed onto local Australia Post and USPS tracking doesn't update frequently, or (b) a special Border Security episode is being filmed around my Pocket Pro !!!

kennyc · 09-29-2009, 07:48 AM

Quote:

Originally Posted by griffonwing

OK. So I packed up my PEZ and shipped the unit out on Friday via UPS. Here is the tracking info so far.

PHP Code:


			


   HARRISON, AR, US    09/25/2009     5:10 P.M.    PICKUP SCAN

   HARRISON, AR, US    09/25/2009     9:05 P.M.    DEPARTURE SCAN 

LITTLE ROCK, AR, US    09/27/2009    11:51 P.M.    ARRIVAL SCAN

LITTLE ROCK, AR, US    09/28/2009     2:57 A.M.    DEPARTURE SCAN 

     LENEXA, KS, US    09/29/2009     3:02 A.M.    ARRIVAL SCAN

OK. So it shipped out 4 hours after drop off. Not bad.
Harrison to LR is about 2 1/2 hours depending on traffic and roads, so the time there is fine.

However, it then shot west to Ft Smith and up to Kansas City, MO area, and it took a whole 24 hours to do it? I live 4 1/2 hours from the Lenexa area!

google map of the track progress

This is painful to watch.

If you shipped standard then yeah, it's slow because all the company focus/efforts are on the overnight, 2-day, etc.... I've even had packages delivered while they were still listed as in transit to the destination.

griffonwing · 09-29-2009, 08:08 AM

Quote:

Originally Posted by kennyc

If you shipped standard then yeah, it's slow because all the company focus/efforts are on the overnight, 2-day, etc.... I've even had packages delivered while they were still listed as in transit to the destination.

Slow, i can accept. Virtual backtracking is altogether different.

3 Am Tuesday morning, and we are almost where we started Friday evening. Maybe I'll get lucky and it'll get shipped on board a freight plane to San Jose.

Slite · 09-29-2009, 08:09 AM

Quote:

Originally Posted by griffonwing

Slow, i can accept. Virtual backtracking is altogether different.

3 Am Tuesday morning, and we are almost where we started Friday evening. Maybe I'll get lucky and it'll get shipped on board a freight plane to San Jose.

via Iceland of course. Or possibly Portugal.

DaleDe · 09-29-2009, 10:22 AM

Quote:

Originally Posted by griffonwing

OK. So I packed up my PEZ and shipped the unit out on Friday via UPS. Here is the tracking info so far.

PHP Code:


			


   HARRISON, AR, US    09/25/2009     5:10 P.M.    PICKUP SCAN

   HARRISON, AR, US    09/25/2009     9:05 P.M.    DEPARTURE SCAN 

LITTLE ROCK, AR, US    09/27/2009    11:51 P.M.    ARRIVAL SCAN

LITTLE ROCK, AR, US    09/28/2009     2:57 A.M.    DEPARTURE SCAN 

     LENEXA, KS, US    09/29/2009     3:02 A.M.    ARRIVAL SCAN

OK. So it shipped out 4 hours after drop off. Not bad.
Harrison to LR is about 2 1/2 hours depending on traffic and roads, so the time there is fine.

However, it then shot west to Ft Smith and up to Kansas City, MO area, and it took a whole 24 hours to do it? I live 4 1/2 hours from the Lenexa area!

google map of the track progress

This is painful to watch.

It is like watching your luggage get lost. I think you should contact UPS. They clearly put it in the wrong truck.

Dale

AJ Starr · 09-29-2009, 10:50 AM

Remember UPS does not work on weekends. You should check again this morning, it should have the Monday travel indicated.

AJ

theducks · 09-29-2009, 10:55 AM

I have worked for UPS during peak season.
It is all about time windows. There is 2 small windows of chaos at any UPS Center. Outbound and Inbound

. The rest is Delivery.
Zones = Days of ground transit.
Only certain sorting locations (hubs) get to send packages to non-sorting locations.
Those big Gray trailers (not your local, brown package car) move packages between hubs and all but the remotest "centers" once a day or to another hub.
If you are foolish enough to send a "Next Day Air" to a neighbor, the package will probably go all the way to Atlanta and back.
The USPS does similar, you just don't get tracking detailed like FedEx and UPS do.

kennyc · 09-29-2009, 11:00 AM

My new Pocket Pro is on the Fedex truck and out for delivery! Yeah!!

Morlac · 09-29-2009, 11:03 AM

Quote:

Originally Posted by kennyc

My new Pocket Pro is on the Fedex truck and out for delivery! Yeah!!

congratulations! Just sent mine back yesterday, so the waiting has just begun for my replacement. Gotta pace myself!

May your new PP bring you much pleasure!

SDRebel · 09-29-2009, 02:42 PM

for me ups ground almost always takes 5 days, even if the distance is short, and I am in a major citi.....
I sent mine back through USPS priority mail and it was there within 2 days.

SDRebel · 09-29-2009, 03:20 PM

Quote:

Originally Posted by kennyc

My new Pocket Pro is on the Fedex truck and out for delivery! Yeah!!

same here. I'll go home early and continue working from there to wait for the fedex guy to drop the package and run..... maybe I should prepare my camera to capture that

kennyc · 09-29-2009, 03:41 PM

Quote:

Originally Posted by SDRebel

same here. I'll go home early and continue working from there to wait for the fedex guy to drop the package and run..... maybe I should prepare my camera to capture that

We'll be standing by for pics.

DixieGal · 09-29-2009, 03:58 PM

It's just weird, that's all there is to it. I ordered some silver this morning (down to $16/troy ounce, so jump on it before it goes back up!). Shipping is tons of options, but to FedEx it to my office where it will be mis-delivered was $1.50 more than USPS to my house in the 'burbs. And it will arrive at home more quickly. Makes no sense.

The most recent shipment was 3 wks ago. I decided to go with the "residential" FedEx. I followed the tracking while it circled the US a couple of times, and then saw that it had been delivered and signed for by a "P. Mathewson." Who??? Took FedEx 3 days to find my package, which had been delivered to a bingo hall and signed for by a security guard there. I'm ALWAYS having trouble with them, and avoid them whenever possible. On the other hand, our UPS man is a gem, always delivers on time, even comes after hours if something needs a signature and he knows we are at work.

It also helps that his mom is one of my closest friends!

kennyc · 09-29-2009, 04:14 PM

Quote:

Originally Posted by DixieGal

...
It also helps that his mom is one of my closest friends!

Always helps if you know someone in the business.....now about that silver....

09-29-2009, 07:06 AM	#1
griffonwing Suave Swabby, Savvy? Posts: 1,602 Karma: 520350 Join Date: Jun 2008 Location: Harrison, ARrrr, USA - southern Ozark mountains Device: Slate Blue PEZ (Astak Pocket Pro), CVSCX-9300 Quad-band watch phone	What is wrong with UPS? OK. So I packed up my PEZ and shipped the unit out on Friday via UPS. Here is the tracking info so far. PHP Code: HARRISON, AR, US 09/25/2009 5:10 P.M. PICKUP SCAN HARRISON, AR, US 09/25/2009 9:05 P.M. DEPARTURE SCAN LITTLE ROCK, AR, US 09/27/2009 11:51 P.M. ARRIVAL SCAN LITTLE ROCK, AR, US 09/28/2009 2:57 A.M. DEPARTURE SCAN LENEXA, KS, US 09/29/2009 3:02 A.M. ARRIVAL SCAN LENEXA, KS, US 09/29/2009 3:43 P.M. DEPARTURE SCAN OK. So it shipped out 4 hours after drop off. Not bad. Harrison to LR is about 2 1/2 hours depending on traffic and roads, so the time there is fine. However, it then shot west to Ft Smith and up to Kansas City, MO area, and it took a whole 24 hours to do it? I live 4 1/2 hours from the Lenexa area! google map of the track progress This is painful to watch. Last edited by griffonwing; 09-30-2009 at 09:38 AM.

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09-29-2009, 07:22 AM	#2
Solicitous Wizard Posts: 1,434 Karma: 1525776 Join Date: Aug 2009 Location: TAS, Australia Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G	HAHA I think it is postage in general. I've been tracking my USPS shipped PP to here in Australia, and it has been cleared from customs about 36 hours ago. So either (a) it has been passed onto local Australia Post and USPS tracking doesn't update frequently, or (b) a special Border Security episode is being filmed around my Pocket Pro !!!

09-29-2009, 10:50 AM	#7
AJ Starr Guru Posts: 815 Karma: 1029784 Join Date: May 2008 Location: Nebraska, USA Device: PEZ, Color Libre, 2@Sony T1, Onyx i62HD	Remember UPS does not work on weekends. You should check again this morning, it should have the Monday travel indicated. AJ

09-29-2009, 10:55 AM	#8
theducks Well trained by Cats Posts: 29,785 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	I have worked for UPS during peak season. It is all about time windows. There is 2 small windows of chaos at any UPS Center. Outbound and Inbound . The rest is Delivery. Zones = Days of ground transit. Only certain sorting locations (hubs) get to send packages to non-sorting locations. Those big Gray trailers (not your local, brown package car) move packages between hubs and all but the remotest "centers" once a day or to another hub. If you are foolish enough to send a "Next Day Air" to a neighbor, the package will probably go all the way to Atlanta and back. The USPS does similar, you just don't get tracking detailed like FedEx and UPS do.

09-29-2009, 11:00 AM	#9
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	My new Pocket Pro is on the Fedex truck and out for delivery! Yeah!!

09-29-2009, 02:42 PM	#11
SDRebel Addict Posts: 294 Karma: 92 Join Date: Aug 2009 Device: astak pro	for me ups ground almost always takes 5 days, even if the distance is short, and I am in a major citi..... I sent mine back through USPS priority mail and it was there within 2 days.

09-29-2009, 03:58 PM	#14
DixieGal Hi There! Posts: 7,473 Karma: 2930523 Join Date: Feb 2008 Location: Ft Lauderdale Device: iPad	It's just weird, that's all there is to it. I ordered some silver this morning (down to $16/troy ounce, so jump on it before it goes back up!). Shipping is tons of options, but to FedEx it to my office where it will be mis-delivered was $1.50 more than USPS to my house in the 'burbs. And it will arrive at home more quickly. Makes no sense. The most recent shipment was 3 wks ago. I decided to go with the "residential" FedEx. I followed the tracking while it circled the US a couple of times, and then saw that it had been delivered and signed for by a "P. Mathewson." Who??? Took FedEx 3 days to find my package, which had been delivered to a bingo hall and signed for by a security guard there. I'm ALWAYS having trouble with them, and avoid them whenever possible. On the other hand, our UPS man is a gem, always delivers on time, even comes after hours if something needs a signature and he knows we are at work. It also helps that his mom is one of my closest friends!

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