Anyone else having trouble with Sony's eBook store?

wallflower75 · 09-01-2009, 12:19 PM

I tried to purchase an ebook this morning and it wouldn't let me. It said it tried to charge my credit card but the charge would not go through. I tried a different card--same problem. There is nothing wrong with either card, and the book I want is only available at the Sony eBook store. Needless to say, this is frustrating. Anyone else experiencing this?

Abecedary · 09-01-2009, 12:33 PM

Not sure. Send me your credit card number and I'll give it a try.

I haven't bought anything from the Sony eBookstore in a while (waiting for the ePub switch), but I did run into a similar problem with the Sony Style site a few months ago. Just give it a few hours and try again. Otherwise, give em a call.

wallflower75 · 09-01-2009, 12:35 PM

Quote:

Originally Posted by Abecedary

Not sure. Send me your credit card number and I'll give it a try.

Thanks---I needed a laugh since I'm currently trying to get something useful out of Sony Support.

SHOECHICK · 09-01-2009, 12:45 PM

Mine's fine. I've used a $25 credit, bought a bundle and a couple of books since upgrading and no issues - I'm on Vista.

wallflower75 · 09-01-2009, 12:50 PM

Well, we finally got the problem straightened out--but I'm honestly not sure what it was. They didn't say anything about what was causing it.

09-01-2009, 12:19 PM	#1
wallflower75 Groupie Posts: 176 Karma: 223852 Join Date: Oct 2008 Location: Illinois Device: Kindle Voyage/iPhone 6 Plus/iPad mini	Anyone else having trouble with Sony's eBook store? I tried to purchase an ebook this morning and it wouldn't let me. It said it tried to charge my credit card but the charge would not go through. I tried a different card--same problem. There is nothing wrong with either card, and the book I want is only available at the Sony eBook store. Needless to say, this is frustrating. Anyone else experiencing this?

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09-01-2009, 12:33 PM	#2
Abecedary Exwyzeeologist Posts: 535 Karma: 3261 Join Date: Jun 2009 Device: :PRS-505::iPod touch:	Not sure. Send me your credit card number and I'll give it a try. I haven't bought anything from the Sony eBookstore in a while (waiting for the ePub switch), but I did run into a similar problem with the Sony Style site a few months ago. Just give it a few hours and try again. Otherwise, give em a call.

09-01-2009, 12:45 PM	#4
SHOECHICK Addict Posts: 228 Karma: 1032 Join Date: Aug 2008 Location: Vancouver BC Device: Red Sony 505 and Ipad	Mine's fine. I've used a $25 credit, bought a bundle and a couple of books since upgrading and no issues - I'm on Vista.

09-01-2009, 12:50 PM	#5
wallflower75 Groupie Posts: 176 Karma: 223852 Join Date: Oct 2008 Location: Illinois Device: Kindle Voyage/iPhone 6 Plus/iPad mini	Well, we finally got the problem straightened out--but I'm honestly not sure what it was. They didn't say anything about what was causing it.

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