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Old 05-02-2009, 11:15 AM   #1
lostatsea began at the beginning.
Posts: 18
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Join Date: Oct 2008
Location: Indonesia Baby!
Device: Sony PRS-505
Frozen on loading

My PRS-505 is frozen on Loading at start up. It stays stuck there until the battery drains down.

I have tried hard resetting it, it starts back up and again freezes when loading.

I have connected it to my computer and deleted all of the books from the reader. Once I disconnected from the PC it is again frozen on loading so I assume that the problem wasn't content related.

I know that it is possible to format the internal memory, but I can't get to that screen due to the reader being frozen. Is there any way to reformat the reader and reload firmware from the PC?

Thanks for any tips you may have.
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Old 05-02-2009, 12:59 PM   #2
wild_Willie2 began at the beginning.
Posts: 125
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Join Date: Jan 2009
Device: prs 505
To format "flash" the internal memory:

Get the universal flasher here....

Then...unpack the contents of the archive to the root of your SD card.

Plug the flash card into the PRS-505

Press 6

Wait for the PRS-505 to report "Reflashing was successful. Rebooting."

Take the flash card out of the PRS-505

Wait for the unit to reboot

The unit is now without operating system, now download the latest firmware from sony and update the unit to this firmware.

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Old 05-04-2009, 09:56 AM   #3
lostatsea began at the beginning.
Posts: 18
Karma: 10
Join Date: Oct 2008
Location: Indonesia Baby!
Device: Sony PRS-505
Thanks for the clear instructions. I didn't need to use them though, I found another thread which gave me some hints on how to fix this, so easy I will be able to explain to my mother how to do it when/if it happens to her reader.

Here goes, Mom's guide to fixing never ending loading

Assuming you are starting with a charged reader which is stuck on loading screen. Remove any memory cards in the reader

1. Have PC turned on and ready to go with usb cable ready.
2. Open up Sony eBook library (don't know if this is really required, but can't hurt).
3. Use a paper clip to press the reset button in the back of the reader.
4. Slide the power button as though you were just powering up the reader
5. Screen will refresh to a white reader start up screen - immediately plug in the usb cable to the reader before it moves on to the loading page. If you are not fast enough with connecting the usb cable your reader will again get trapped in the loading screen and you will have to go back to step 3. If the reader displays the USB connected screen you are good.
6. Go to the eLibrary and delete all books on the reader.
7. Go to "my computer" and you will find 3 portable drives - these are all for the reader - hard drive and two card slots. Open up the first drive (reader hard drive) and delete all files and folders possible. Some may refuse to delete, it will still be ok.
8. Eject the reader from Sony eBook Library and unplug the usb cable. The reader should now boot as usual. Try to power cycle it to make sure.
9. Books can now be added back to the reader.
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