Am so upset, Reader 505 stolen in the post

Nate0072 · 03-11-2009, 12:08 PM

So, anyway. I live in Belgium at the moment and I ordered the Reader from England, sent it to my parent's house which took a week, then they sent it to me.

3 weeks later, nothing. either it got lost in the post or somebody nicked it. The annoying thing is that I can't claim on it through VISA because it has to be over 21 days.

So all of my ebooks that I downloaded are sitting on my computer waiting. OK, I can read them via Calibre but it sort of takes the pleasure out of it.

I visit this site quite often during the day and read the comments on how wonderful your Reader's are and how the whole ebook experience is wonderful and I just want to cry!

Some sympathetic message would be nice at this point.

Thanks

zelda_pinwheel · 03-11-2009, 12:11 PM

i'm so sorry for you nate.

i would be miserable too. if you sent it by registered mail you should try to go to the post office and make a fuss. or if it's via transporter call their customer service. there may be a way of getting it back / replaced. good luck, and please let us know how it goes.

Gaurnim · 03-11-2009, 12:13 PM

Ah, damn, I feel your pain.

Did your parents send it to you with any insurance ?
Even if they didn't, I think you should be able to ask the postal services for an inquiry and compensation (might be based on weight and not on the real value, though).
Do they have a receipt or a package number ?
This would be the basis for an investigation.

Or maybe it was delayed at customs.
I suspect they would have contacted you had it been the case, but it's still possible.

I sincerely hope it turns out ok.

GeoffC · 03-11-2009, 12:14 PM

Quote:

Originally Posted by Nate0072

Some sympathetic message would be nice at this point.

Thanks

Sorry Nate, it may yet turn up, so stay positive and in the meantime join in the fun ....

DixieGal · 03-11-2009, 12:19 PM

Aw honey, that's such a shame. What on earth could have happened to it? Surely no one stole it, because how would they even know what was in it? Well, if there is a bright side to the story, I hope this is the worst thing that happens to you all week, and that the sun shines on you and brightens your days.

busy91 · 03-11-2009, 12:25 PM

Awww, I'm so sorry. That is always a worry when you get something like that.

Ervserver · 03-11-2009, 01:05 PM

That bites....why is is it bills never get lost in the mail but only the good stuff does

MickeyC · 03-11-2009, 02:13 PM

Nate, bummer about the Sony. Be sure and let us know if it does turn up.

Hey, you don't suppose there are any MobileRead members working in the Belgium Postal system do you? We're an avaricious lot when it comes to eBooks. Mind you, we'd get so absorbed in looking over your books, we'd still be sitting in the Post Office with the thing and make an easy catch.

Fledchen · 03-11-2009, 09:01 PM

That really stinks. I hope that it is just a delay and that it arrives safely.

desertgrandma · 03-11-2009, 09:13 PM

Oh Nate, don't lose hope just yet. It may still show up.

In the meantime, stick with us......we'll make time fly.........

ShortNCuddlyAm · 03-11-2009, 10:07 PM

Awww sorry to hear that

FizzyWater · 03-11-2009, 10:51 PM

Oh, noooooo!

You poor guy!

Maybe it'll still show up?

dragonbone · 03-12-2009, 01:41 AM

Oh, NO!
You poor thing, I can imagine how you feel as I worried myself silly waiting for my reader to arrive by mail. There surely must be SOME way to track it, even if it wasn't insured... It WAS insured right? Or at least your parents still have the postage receipt?
I once tracked down a 'three month lost' parcel through sheer determination and force of will, all the way from Japan to a small little post office in a SMALL town in South Africa. And all I had was the Japanese P.O. receipt no. I done all that from Japan too!
I searched for the S.A head post office online, emailed them and got the international phone number, and from there on a couple of FORCEFUL phone calls, and 24hrs later they had tracked the parcel down.
Go and FIND your parcel; is my advice.

nohmi2 · 03-12-2009, 01:49 AM

A pox from on high to whoever *nicked* it.

I would also be upset.

Here's hoping that somewhere, somehow it's returned to you.

Sweetpea · 03-13-2009, 03:36 AM

I'd make a big fuss at the company that took care of the postage! And when I say big, I mean BIG!

actually, I already did once, they had sent the package back to the poster because they refused to deliver out of office hours (not even on a Saturday!), while I work during office hours. Twice not taken = back to the poster. And I had even called them to say they should drop it off at the neighbours!

I hope you will find your lost frie... uhh, package!

03-11-2009, 12:08 PM	#1
Nate0072 Enthusiast Posts: 36 Karma: 282 Join Date: Feb 2009 Location: Brussels, Belgium Device: Sony Reader 505 (Silver)	Am so upset, Reader 505 stolen in the post So, anyway. I live in Belgium at the moment and I ordered the Reader from England, sent it to my parent's house which took a week, then they sent it to me. 3 weeks later, nothing. either it got lost in the post or somebody nicked it. The annoying thing is that I can't claim on it through VISA because it has to be over 21 days. So all of my ebooks that I downloaded are sitting on my computer waiting. OK, I can read them via Calibre but it sort of takes the pleasure out of it. I visit this site quite often during the day and read the comments on how wonderful your Reader's are and how the whole ebook experience is wonderful and I just want to cry! Some sympathetic message would be nice at this point. Thanks

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03-11-2009, 12:11 PM	#2
zelda_pinwheel zeldinha zippy zeldissima Posts: 27,827 Karma: 921169 Join Date: Dec 2007 Location: Paris, France Device: eb1150 & is that a nook in her pocket, or she just happy to see you?	i'm so sorry for you nate. i would be miserable too. if you sent it by registered mail you should try to go to the post office and make a fuss. or if it's via transporter call their customer service. there may be a way of getting it back / replaced. good luck, and please let us know how it goes.

03-11-2009, 12:13 PM	#3
Gaurnim Final Five n°42 Posts: 789 Karma: 3599 Join Date: Feb 2008 Location: Lyon, France Device: Cybook Gen3	Ah, damn, I feel your pain. Did your parents send it to you with any insurance ? Even if they didn't, I think you should be able to ask the postal services for an inquiry and compensation (might be based on weight and not on the real value, though). Do they have a receipt or a package number ? This would be the basis for an investigation. Or maybe it was delayed at customs. I suspect they would have contacted you had it been the case, but it's still possible. I sincerely hope it turns out ok.

03-11-2009, 12:19 PM	#5
DixieGal Hi There! Posts: 7,473 Karma: 2930523 Join Date: Feb 2008 Location: Ft Lauderdale Device: iPad	Aw honey, that's such a shame. What on earth could have happened to it? Surely no one stole it, because how would they even know what was in it? Well, if there is a bright side to the story, I hope this is the worst thing that happens to you all week, and that the sun shines on you and brightens your days.

03-11-2009, 12:25 PM	#6
busy91 Connoisseur Posts: 79 Karma: 264 Join Date: Mar 2009 Location: NYC Device: Kindle 2, Nook Color	Awww, I'm so sorry. That is always a worry when you get something like that.

03-11-2009, 01:05 PM	#7
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	That bites....why is is it bills never get lost in the mail but only the good stuff does

03-11-2009, 02:13 PM	#8
MickeyC Grand Sorcerer Posts: 16,731 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Nate, bummer about the Sony. Be sure and let us know if it does turn up. Hey, you don't suppose there are any MobileRead members working in the Belgium Postal system do you? We're an avaricious lot when it comes to eBooks. Mind you, we'd get so absorbed in looking over your books, we'd still be sitting in the Post Office with the thing and make an easy catch.

03-11-2009, 09:01 PM	#9
Fledchen Guru Posts: 663 Karma: 84658 Join Date: Dec 2008 Location: Minnesota, USA Device: PB360+, Sony950, VR Stream, iPod Touch, iPad	That really stinks. I hope that it is just a delay and that it arrives safely.

03-11-2009, 09:13 PM	#10
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	Oh Nate, don't lose hope just yet. It may still show up. In the meantime, stick with us......we'll make time fly.........

03-11-2009, 10:07 PM	#11
ShortNCuddlyAm WWHALD Posts: 7,879 Karma: 337114 Join Date: Sep 2008 Location: Mitcham, Surrey, UK Device: iPad. Selling my silver 505 here	Awww sorry to hear that

03-11-2009, 10:51 PM	#12
FizzyWater You kids get off my lawn! Posts: 4,220 Karma: 73492664 Join Date: Aug 2007 Location: Columbus, Ohio Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of	Oh, noooooo! You poor guy! Maybe it'll still show up?

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03-12-2009, 01:41 AM	#13
dragonbone must love dogs Posts: 480 Karma: 1079 Join Date: Mar 2009 Location: Tokyo Device: Sony PRS-700, iPhone 32GB 3GS, iPad 64GB WiFi	Oh, NO! You poor thing, I can imagine how you feel as I worried myself silly waiting for my reader to arrive by mail. There surely must be SOME way to track it, even if it wasn't insured... It WAS insured right? Or at least your parents still have the postage receipt? I once tracked down a 'three month lost' parcel through sheer determination and force of will, all the way from Japan to a small little post office in a SMALL town in South Africa. And all I had was the Japanese P.O. receipt no. I done all that from Japan too! I searched for the S.A head post office online, emailed them and got the international phone number, and from there on a couple of FORCEFUL phone calls, and 24hrs later they had tracked the parcel down. Go and FIND your parcel; is my advice.

03-12-2009, 01:49 AM	#14
nohmi2 Pensively observing. Posts: 1,758 Karma: 12675456 Join Date: Jun 2008 Device: Varied.	A pox from on high to whoever nicked it. I would also be upset. Here's hoping that somewhere, somehow it's returned to you.

03-13-2009, 03:36 AM	#15
Sweetpea Grand Sorcerer Posts: 9,707 Karma: 32763414 Join Date: Dec 2008 Location: Krewerd Device: Pocketbook Inkpad 4 Color; Samsung Galaxy Tab S6	I'd make a big fuss at the company that took care of the postage! And when I say big, I mean BIG! actually, I already did once, they had sent the package back to the poster because they refused to deliver out of office hours (not even on a Saturday!), while I work during office hours. Twice not taken = back to the poster. And I had even called them to say they should drop it off at the neighbours! I hope you will find your lost frie... uhh, package!