Do we have any more clarity on cut off devices and book licenses?

Desertway · Yesterday, 07:14 PM

I know most people here "liberate", so it's not an issue for them. But since my K3 has most of my Kindle books on it, I'm wondering if those books are still counted as a licensed copy? Presumably, the system won't update at this point if I delete a book from the device. I have got the warning a couple of times in the past when downloading a book to too many devices at once.

Ebookus · Yesterday, 07:56 PM

I just tried this, I found one of my books which had been sent to 4 devices total, one of them a now defunct kindle 3. it looks like the license on that older device counts against the 6-copy-limit. it is also impossible to remove as the option is greyed out.

Desertway · Yesterday, 08:15 PM

Quote:

Originally Posted by Ebookus

I just tried this, I found one of my books which had been sent to 4 devices total, one of them a now defunct kindle 3. it looks like the license on that older device counts against the 6-copy-limit. it is also impossible to remove as the option is greyed out.

Thanks for letting me know. It's a bit rude of Amazon to make it impossible to release the license, and for not mentioning it at all in the email notice. It's not the end of the world as we can be flexible with our other devices, but still....

badgoodDeb · Today, 12:26 AM

Sounds like they didn’t think through all the problems with “defuncting” some kindles. I wonder if Amazon support can get some software help for “cannot release a license”. Or at least, you might register the problem, and if enough people have the problem, it might get attention. Eventually.

odamizu · Today, 01:41 AM

Quote:

Originally Posted by Ebookus

I just tried this, I found one of my books which had been sent to 4 devices total, one of them a now defunct kindle 3. it looks like the license on that older device counts against the 6-copy-limit. it is also impossible to remove as the option is greyed out.

Same here. When I go to my Content Library on Amazon's website then to a book that's been downloaded to my K5, it says "Device(s) with this item" and lists my K5, but the option to remove the book is greyed out

And, of course, my K5 no longer connects to Amazon, so deleting it from my K5 does nothing to release the license

I also can't de-register my K5, either from my device or Amazon's website

I'm going to wait a while to see if Amazon eventually addresses this. If not and I get annoyed enough, I'll contact customer support.

JSWolf · Today, 05:13 AM

I'd rather continue this thread in the thread where we are already talking about this topic instead of starting a new topic to end up going over the same things a second time.

issybird · Today, 06:36 AM

Quote:

Originally Posted by JSWolf

I'd rather continue this thread in the thread where we are already talking about this topic instead of starting a new topic to end up going over the same things a second time.

Feel free not to participate!

Sirtel · Today, 07:52 AM

People who "liberate" their books and sideload (as Jon does, to my knowledge) have no business in this thread anyway.

Josieb1 · Today, 08:51 AM

I feared this would happen so I made sure I had no books on my two Paperwhite 5th Gen’s. I have six kindles registered without the two now unsupported so I’m running a bit close to using the maximum licences. I do liberate my books so for me it’s not a problem but I guessed Amazon wouldn’t have thought through all the ramifications.

DiapDealer · Today, 01:10 PM

I keep seeing people mention that they're still seeing defunct devices listed in the "Device(s) with this item" list for books in their account. But has anyone actually tried adding the book to another device (purposely going over the limit) to see if the defunct ones are actually being counted against the device limit?

I realize that might be a lot of devices, but each Kindle for PC counts as a device, so with a few eink devices, a phone (maybe a tablet) and a PC or two, it shouldn't be too hard to test.

issybird · Today, 02:13 PM

Quote:

Originally Posted by DiapDealer

I keep seeing people mention that they're still seeing defunct devices listed in the "Device(s) with this item" list for books in their account. But has anyone actually tried adding the book to another device (purposely going over the limit) to see if the defunct ones are actually being counted against the device limit?

I realize that might be a lot of devices, but each Kindle for PC counts as a device, so with a few eink devices, a phone (maybe a tablet) and a PC or two, it shouldn't be too hard to test.

Nice idea. So I just tried it and, no dice. The book on the Keyboard counts toward the limit.

ETA: I can't help thinking that this was deliberate on Amazon's part. They told people in so many words to download their libraries to their soon-to-be defunct devices. Especially for someone who might have had more than one heritage device, they could be left with very few licenses to play with.

Desertway · Today, 02:30 PM

Quote:

Originally Posted by DiapDealer

I keep seeing people mention that they're still seeing defunct devices listed in the "Device(s) with this item" list for books in their account. But has anyone actually tried adding the book to another device (purposely going over the limit) to see if the defunct ones are actually being counted against the device limit?

I realize that might be a lot of devices, but each Kindle for PC counts as a device, so with a few eink devices, a phone (maybe a tablet) and a PC or two, it shouldn't be too hard to test.

Weirdness. MYKCD accurately listed 5 downloads for a particular book, including my K3. I downloaded a 6th copy to another device, and then the K3 dropped off of the list (device is not turned on). I then downloaded a 7th copy, on K4PC. No problem, EXCEPT K4PC does not show up under "devices with this item". THEN I went to look at how many of instances of the app are shown on MYKCD and K4PC is not listed at all, and neither are several of my old phones which DO have the app on them.

So, I've got 7 downloads of that book, though MYKCD shows 5. I'm charging an old phone to see if I can get 8.

I have no idea what to make of any of that.

Desertway · Today, 02:48 PM

Update: K4PC subsequently crashed, updated, made me re-register, has come back as "Legacy Kindle for PC", and won't allow me to download the book.

After all the confusion, what SEEMS to have happened is that when I downloaded a 7th copy, my K3 just dropped off the list. But Issybird had a different experience, so I'll try it with another book.

Desertway · Today, 03:06 PM

Okay, I was able to duplicate the experience, leaving K4PC out of it because it is acting wonky for me. My K3 was listed for up to 6 downloads of a book. When I downloaded the 7th copy on an old phone, it was allowed, and my K3 dropped off the "devices with this item" list.

DNSB · Today, 04:34 PM

I was doing some testing. While I can't delete the book from the Amazon web page, if I deleted the book on my PW1 (5th gen) and then synced, waited a minute, refreshed the list on Amazon and it no longer showed the book as being on my PW1.

Though given some of the very different experiences being report, YMMV should be YMWV (your mileage will vary).

Yesterday, 07:14 PM	#1
Desertway Addict Posts: 385 Karma: 3070182 Join Date: Mar 2010 Device: Oasis 3, K3, Kobo Clara, Likebook P6	Do we have any more clarity on cut off devices and book licenses? I know most people here "liberate", so it's not an issue for them. But since my K3 has most of my Kindle books on it, I'm wondering if those books are still counted as a licensed copy? Presumably, the system won't update at this point if I delete a book from the device. I have got the warning a couple of times in the past when downloading a book to too many devices at once.

Today, 02:48 PM	#13
Desertway Addict Posts: 385 Karma: 3070182 Join Date: Mar 2010 Device: Oasis 3, K3, Kobo Clara, Likebook P6	Update: K4PC subsequently crashed, updated, made me re-register, has come back as "Legacy Kindle for PC", and won't allow me to download the book. After all the confusion, what SEEMS to have happened is that when I downloaded a 7th copy, my K3 just dropped off the list. But Issybird had a different experience, so I'll try it with another book. Last edited by Desertway; Today at 03:47 PM.

Today, 03:06 PM	#14
Desertway Addict Posts: 385 Karma: 3070182 Join Date: Mar 2010 Device: Oasis 3, K3, Kobo Clara, Likebook P6	Okay, I was able to duplicate the experience, leaving K4PC out of it because it is acting wonky for me. My K3 was listed for up to 6 downloads of a book. When I downloaded the 7th copy on an old phone, it was allowed, and my K3 dropped off the "devices with this item" list. Last edited by Desertway; Today at 03:10 PM.

Today, 04:34 PM	#15
DNSB Bibliophagist Posts: 52,131 Karma: 180576666 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos	I was doing some testing. While I can't delete the book from the Amazon web page, if I deleted the book on my PW1 (5th gen) and then synced, waited a minute, refreshed the list on Amazon and it no longer showed the book as being on my PW1. Though given some of the very different experiences being report, YMMV should be YMWV (your mileage will vary). Attached Thumbnails

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Yesterday, 07:56 PM	#2
Ebookus Digital Grenadier Posts: 240 Karma: 2500000 Join Date: Jan 2024 Device: Kindle	I just tried this, I found one of my books which had been sent to 4 devices total, one of them a now defunct kindle 3. it looks like the license on that older device counts against the 6-copy-limit. it is also impossible to remove as the option is greyed out.

Today, 12:26 AM	#4
badgoodDeb Grand Sorcerer Posts: 8,607 Karma: 64615205 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	Sounds like they didn’t think through all the problems with “defuncting” some kindles. I wonder if Amazon support can get some software help for “cannot release a license”. Or at least, you might register the problem, and if enough people have the problem, it might get attention. Eventually.

Today, 05:13 AM	#6
JSWolf Resident Curmudgeon Posts: 83,612 Karma: 153646251 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I'd rather continue this thread in the thread where we are already talking about this topic instead of starting a new topic to end up going over the same things a second time.

Today, 07:52 AM	#8
Sirtel Grand Sorcerer Posts: 15,210 Karma: 247594217 Join Date: Jan 2014 Location: Estonia Device: Kobo Sage & Libra 2	People who "liberate" their books and sideload (as Jon does, to my knowledge) have no business in this thread anyway.

Today, 08:51 AM	#9
Josieb1 Grand Sorcerer Posts: 5,262 Karma: 20000412 Join Date: Nov 2009 Location: UK Device: Scribe, Colorsoft, PW, Kobo Elipsa2e, Libra Colour/2, Clara Colour/BW	I feared this would happen so I made sure I had no books on my two Paperwhite 5th Gen’s. I have six kindles registered without the two now unsupported so I’m running a bit close to using the maximum licences. I do liberate my books so for me it’s not a problem but I guessed Amazon wouldn’t have thought through all the ramifications.

Today, 01:10 PM	#10
DiapDealer Grand Sorcerer Posts: 29,472 Karma: 212177022 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	I keep seeing people mention that they're still seeing defunct devices listed in the "Device(s) with this item" list for books in their account. But has anyone actually tried adding the book to another device (purposely going over the limit) to see if the defunct ones are actually being counted against the device limit? I realize that might be a lot of devices, but each Kindle for PC counts as a device, so with a few eink devices, a phone (maybe a tablet) and a PC or two, it shouldn't be too hard to test.

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