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Old 02-26-2026, 12:52 PM   #1
TheSmitty
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PSA: Nasty bug has popped up
Today I noticed on my Scribe Colorsoft I can no longer write on PDFs. I get Storage Full error (18+ GB free). Also cannot highlight or write on amazon purchased ebooks either. A lot of people reporting same on reddit and at least one person says they cannot highlight highlight on their regular colorsoft either. I have tried it on my kindle colorsoft and I get the error 'storage full' there as well.

Amazon live chat has said they are aware of it and working on it.
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Old 02-26-2026, 02:50 PM   #2
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This just started happening on mine as well this morning. It was all good yesterday.
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Old 02-26-2026, 03:04 PM   #3
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Even nastier, it gives this message when creating text notes for Books.

Something is busted with the annotation feature.
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Old 02-26-2026, 03:36 PM   #4
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I’ve had a storage full message pop up on my Paperwhite 12th gen. Lost of reports on the FB groups I am on. It’s not just the Scribe. Strangely I could download an ebook after the message went away.
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Old 02-26-2026, 03:37 PM   #5
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Oh, and it is not just Scribe having this issue. Maybe anything running latest update.
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Old 02-26-2026, 03:38 PM   #6
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What firmware version are y'all on?
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Old 02-26-2026, 04:48 PM   #7
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Quote:
Originally Posted by Josieb1 View Post
I’ve had a storage full message pop up on my Paperwhite 12th gen. Lost of reports on the FB groups I am on. It’s not just the Scribe. Strangely I could download an ebook after the message went away.
You can download because the 'storage full' message is bogus.

This 'no doubt' has something to do with rollout of the 'AI' features, 'Always Interfering' in this case.

I turned off WiFi and re-applied the (5.19.2) update, and everything works as expected.

Then turned it on and let it sync. Still working. So perhaps this is a workaround.

Someone on Reddit states that 'hard reset' worked for them (hold power button down until it boots), where it didn't work earlier. Maybe just menu Restart works too now.

Or most likely Amazon fixed it somehow.
Last edited by tomsem; 02-27-2026 at 02:35 AM.
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Old 02-27-2026, 01:35 AM   #8
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Atrocious Incompetence (AI)
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Old 02-27-2026, 02:35 AM   #9
tomsem
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Atrocious Incompetence (AI)
Nice one!
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Old 02-27-2026, 12:22 PM   #10
sparksdls
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Yeah, this was noted here -

https://www.reddit.com/r/kindlescrib...ffin_annoying/
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