Tolino Shine 2 HD bricked after failed 12.2.0 update – stuck in update loop, no USB a

[Minzmarshmallow]

Hi everyone,

I hope someone here can help – my Tolino Shine 2 HD is stuck in an update loop and seems to be completely bricked after trying to update to firmware version 12.2.0.

Here’s exactly what happens:

- Upon startup, the device immediately tries to download and install the 12.2.0 update.
- The download fails instantly (even when the device is fully charged and connected to Wi-Fi).
- I can't access the main menu or any other function – it just goes straight back to the update attempt.
- Reset button (pinhole) does nothing – it just reboots into the same update loop.
- Holding the power button (even for 30 seconds) doesn’t help.
- I tried booting without Wi-Fi (turned off router) – still goes to update.
- USB connection to PC doesn’t work – no prompt on the Tolino screen and no device appears on the computer (Windows & Linux tested).
- Device is out of warranty.

I suspect the update file is corrupted or the system is stuck in a boot/update loop with no recovery fallback. Is there any way to:

- Access recovery mode (if one exists)?
- Flash the firmware manually (e.g. using ADB, RKTools, or other methods)?
- Get a working update.zip or image for the Shine 2 HD (Tolino’s support site doesn’t offer firmware downloads)?

Any help or instructions would be greatly appreciated. I’m comfortable using the command line or tools like ADB if needed.

Thanks in advance!

[Waldy]

Perform a reset in recovery.
https://papierlos-lesen.de/faq/wie-l...dus-versetzen/
If you previously had software installed before 10.x, hold down the HOME button along with the backlight button.

[Minzmarshmallow]

Originally Posted by Waldy

Perform a reset in recovery.
https://papierlos-lesen.de/faq/wie-l...dus-versetzen/
If you previously had software installed before 10.x, hold down the HOME button along with the backlight button.

Hi Waldy, I'm sorry but both ways didn#t worked

[Waldy]

Originally Posted by Minzmarshmallow

Hi Waldy, I'm sorry but both ways didn#t worked

I am sure that you will be able to boot tolino into Recovery-Modus.
Charge the device. Disconnect the device from the charger (or PC). Turn it off completely. Press and hold the backlight button and the HOME button. Press the power button for ca. 1 second. When the tolino logo with a butterfly appears, you can release the backlight button and the HOME button.
If the device reboots into the system again, it means that you pressed the power button for too long. Try again.