04-02-2025, 11:50 AM
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The Grand Mouse 高貴的老鼠
  
Posts: 73,707
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Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Oasis
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Kobo Price Match experiences
Have you tried Kobo Price Match? How did it go for you?
I have done about 15 price matches this year, and 13 went fine, including one price matching a £14.99 book with a £0.99 Amazon offer. The other two needed a little sorting out, because I tried to price match two very similar books in the same order, and they got a little confused. What's your recent experience, good and bad? Wisdom gather from this thread: Quote:
Quote:
Last edited by pdurrant; 04-03-2025 at 03:39 AM. |
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04-02-2025, 12:05 PM
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#2 |
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Wizard
Posts: 1,924
Karma: 19318370
Join Date: Sep 2008
Device: Kobo Clara 2E
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Kobo has stopped offering price matches for Kindle books that are "discounted" -- those that have a red percentage next to the price, and a crossed out "Digital List Price".
I asked Customer Service if they'll accept a similar price discount on Google Play's book store, and they said yes, but I haven't tried it yet. Reddit thread: https://www.reddit.com/r/kobo/commen..._not_reliable/ The rule of thumb is not to download the book until the price match is approved, to allow you to ask for a refund. Last edited by salty-horse; 04-02-2025 at 12:10 PM. |
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04-02-2025, 04:52 PM
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#3 | |
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Wizard
Posts: 1,657
Karma: 16307824
Join Date: Sep 2022
Device: Kobo Libra 2
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Quote:
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04-03-2025, 03:31 AM
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#4 | |
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The Grand Mouse 高貴的老鼠
Posts: 73,707
Karma: 315126578
Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Oasis
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Quote:
This was a Daily Deal one-day sale. I've checked my other screen shots, and the pricing part of the page was similar for all of them. I do recommend always taking a screen shot of the competitor's price, just in case. Last edited by pdurrant; 04-03-2025 at 03:39 AM. |
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04-03-2025, 04:24 AM
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#5 |
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Wizard
Posts: 1,924
Karma: 19318370
Join Date: Sep 2008
Device: Kobo Clara 2E
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From my experience, Kobo agrees to price-match Kindle books where either:
1) There is no red discount percentage next to the price 2) There is a red percentage next to the price, but the crossed-out price has the label "Print List Price" (and NOT "Digital List Price") |
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04-03-2025, 05:34 AM
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#6 |
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Wizard
Posts: 1,403
Karma: 30039536
Join Date: Mar 2010
Location: UK
Device: Kobo Forma, Icarus, iPad Mini 2, Kobo Touch, Google Nexus 7
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So far this year, I've had no problems with getting price matches (apart from remembering which computer I made the screen shot on...)
This is with Daily & Monthly Kindle deals. |
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04-03-2025, 08:52 AM
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#7 |
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Fanatic
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Device: Kobo Sage, Kobo Clara HD, Galaxy Tab S5e, Kindle 4th Gen
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Feels like such an own-goal from Kobo's leadership. I mean, realistically, there can't be that many people fleeing Kindle from the D&T removal, can there? Seems like someone on their end just saw an uptick in the number of price match requests and they decided to put the kibosh on it, not realizing that they just massively deflated their own momentum for Kindle refugees that were eagerly switching to their platform.
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04-04-2025, 01:48 AM
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#8 |
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Wizard
Posts: 1,657
Karma: 16307824
Join Date: Sep 2022
Device: Kobo Libra 2
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Thanks for the insight. Hopefully Kobo will update its price match TOS so we don't have to keep guessing what the new rules are.
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04-07-2025, 04:42 AM
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#9 | |
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Wizard
Posts: 1,924
Karma: 19318370
Join Date: Sep 2008
Device: Kobo Clara 2E
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Here's an example of a title that I think isn't eligible.
The comic book We Called Them Giants is currently $19.99 on Kobo and $10.98 on Amazon. On Amazon it says: Quote:
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04-09-2025, 05:48 AM
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#10 |
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Wizard
Posts: 1,924
Karma: 19318370
Join Date: Sep 2008
Device: Kobo Clara 2E
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Another example:
Midnight Robber is currently $2.99 on Amazon with a discount from a "Digital List Price" of $17.99. It's $12.99 on Kobo and I'll doubt they'll accept a price match. |
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04-13-2025, 03:07 AM
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#11 |
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Wizard
Posts: 1,403
Karma: 30039536
Join Date: Mar 2010
Location: UK
Device: Kobo Forma, Icarus, iPad Mini 2, Kobo Touch, Google Nexus 7
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Just successfully completed a price match on Linda Barnes' Heart of the World: 99p on Amazon.co.uk (https://www.amazon.co.uk/Heart-World.../dp/B07MJDWG86) as notified by ereaderIQ.
£5.99 on Kobo UK: https://www.kobo.com/gb/en/ebook/hea...0-7bacb29d60b1 |
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04-13-2025, 03:25 AM
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#12 |
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Wizard
Posts: 1,924
Karma: 19318370
Join Date: Sep 2008
Device: Kobo Clara 2E
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I think Amazon's UK website never shows the red percentage, so it's possible Kobo's support team can't follow their guidelines and always allow it, even if the discount is Amazon-only.
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04-13-2025, 07:47 AM
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#13 | |
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Wizard
Posts: 1,403
Karma: 30039536
Join Date: Mar 2010
Location: UK
Device: Kobo Forma, Icarus, iPad Mini 2, Kobo Touch, Google Nexus 7
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Quote:
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04-13-2025, 08:44 AM
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#14 | |
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Wizard
Posts: 1,924
Karma: 19318370
Join Date: Sep 2008
Device: Kobo Clara 2E
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Quote:
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05-16-2025, 04:56 PM
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#15 |
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Member
Posts: 19
Karma: 10
Join Date: Nov 2013
Location: Australia
Device: Kobo Clara HD
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I can't find the Price Match offer today on Kobo Australia. Has it been discontinued?
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