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Old 01-11-2009, 05:16 AM   #1
Tom Swift
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Good Dealings with the Connect Store

I am a Canadian currently living in China. I tried to order a book last week through the Connect Store but after I entered my Credit Card information, the site told me that since I was not currently in Canada, I could not change my financial information. Grrr. I went to some other sites but the book I wanted ranged from a few dollars more than the Connect store up to $14 more at others. Crazy. I decided to phone Sony and see what they could do. Got through to a human very quickly and, although he was not sure if he could enter my credit card information, said he would give it a try. It took some time but I got the credit card information placed on my account and downloaded the book soon after.

So far my dealings with the people at Sony has been very good. Just thought I would pass it on.
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Old 01-11-2009, 06:06 AM   #2
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thanks for the story, tom. it's always nice to hear about positive experiences. i'm glad you were able to solve your problem with the help of sony support.
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Old 01-18-2009, 10:58 PM   #3
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Just noticed I had two different threads with my original post. Wonder how that happened?
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