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Old 03-28-2022, 11:01 PM   #1
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Kobo VIP Annual Free Books
My Kobo VIP renewal anniversary is coming up. Is there a way to see the "select list of titles" that are eligible for the annual free book? I'd like to start looking early.
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Old 03-28-2022, 11:36 PM   #2
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Do you still have the email for the current subscription? It would have the link. I can send you the link from mine, but, it might be region specific or something.
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Old 03-28-2022, 11:47 PM   #3
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I found the email -- the URL is https://www.kobo.com/ca/en/p/Kobo-Su...VIP-free-eBook which I assume is Canada specific.

Selection is kinda limited, but there's enough cozy mysteries that I'll probably find something I'm interested in.
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Old 03-30-2022, 01:52 PM   #4
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The really poor selection of free books is one of the downsides of the Kobo VIP program, in my humble opinion. I always renew, though.
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Old 03-30-2022, 02:08 PM   #5
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Yeah, seems to be an overabundance of romances (not my thing) and cozy mysteries (thankfully, I like those). Everything in the speculative fiction section (always frustrating when they're combined) seems to be those fantasy/romance crossovers, blegh.

Which the selection was a bit better, but I guess they're limited by what the publishers allow.
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Old 03-30-2022, 02:38 PM   #6
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I had a look and one of the eBooks in the SF section is a vampire romance. In plain English, CRAP!
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Old 03-30-2022, 03:25 PM   #7
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I saw that one too, lol.
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Old 04-04-2022, 03:35 PM   #8
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Don't want to make a new question, but here's a new thread:

How long does it take Kobo to send me the coupon code after a renewal? My membership renewed yesterday and I got the email receipt, but not the email with the code. Should I wait a bit more or go ahead and contact customer support?

When I initially signed up they sent the code right away.
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Old 04-06-2022, 04:52 AM   #9
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Originally Posted by ownedbycats View Post
How long does it take Kobo to send me the coupon code after a renewal? My membership renewed yesterday and I got the email receipt, but not the email with the code. Should I wait a bit more or go ahead and contact customer support?
Hmm. This post has prompted me to check, and my VIP subscription renewed on 12 February but I've still not received a code or link for a free book. Perhaps something's broken on their system. I've just contacted customer support.

Have others received the free book code on time this year?
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Old 04-06-2022, 01:05 PM   #10
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I still haven't gotten my book code. I thought it was waiting for my payment to clear but it went through yesterday and no code still.

I guess I should contact support but phone support isn't an option for me and I hate that live chat.
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Old 04-06-2022, 10:12 PM   #11
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I had forgotten about until I read this post. I renewed weeks ago! must check the date, maybe they've changed the rues albeit without informing anyone!! Wouldn't be surprised.
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Old 04-07-2022, 12:48 AM   #12
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The help article says this:

Quote:
If you don't see your confirmation email with a promo code shortly after you purchase the VIP Membership, please check your email's junk or spam folder.
I checked it. Nope.
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Old 04-07-2022, 06:04 AM   #13
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i would contact them. When i renewed in November got the email but the code wouldnt work. I contacted them and they sorted out and sent me the list and asked which one i wanted to add to my library. Very helpful
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Old 04-07-2022, 03:20 PM   #14
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Well, I'm trying to contact them. I got through the bot chat but the live chat is slow.

As mentioned before, phone support isn't an option. I'm hard of hearing (auditory processing disorder).
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Old 04-07-2022, 08:36 PM   #15
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Update: My previous issues with the live chat being slow to load was a browser issue (possibly one of my tracker-killers). Switched to my secondary browser and it worked.

Customer support got it sorted (the codes were sent at the end of last year, apparently) and added a book for me.
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