Kobo aura h20 edition2 screen turn blur ( almost blank)

teogk89 · 02-25-2021, 12:37 PM

Hi everyone, I'm a newcomer here. I have a problem with my Kobo aura h2o edition 2, its screen becomes blur ( almost blank) . everything (touch function etc..) work fine. THere are any chances for me to fix it ? I also attached the picture. thanks again.

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Elektron · 02-25-2021, 07:15 PM

Have you rebooted? And how old is your eReader?

teogk89 · 02-25-2021, 08:47 PM

I owned it for 6 months, I have tried to reboot and reset to factory default setting. The thing is everything work fine ( i have tested ) except the screen has the issue like that.

Elektron · 02-25-2021, 10:43 PM

Then it's probably a hardware issue. Folks, any help?

meeera · 02-25-2021, 11:07 PM

With the open admission that I'm hand-waving, could this sort of thing occur from severe cold or heat damage?

I'd be looking for a warranty replacement otherwise.

Elektron · 02-25-2021, 11:51 PM

It could. I have no idea if it would be permanent though.

teogk89 · 02-26-2021, 11:17 AM

thanks all, mabye I will try to buy a new one. thank for all your help. I will close the topic

02-25-2021, 12:37 PM	#1
teogk89 Junior Member Posts: 3 Karma: 10 Join Date: Feb 2021 Device: Kobo	Kobo aura h20 edition2 screen turn blur ( almost blank) Hi everyone, I'm a newcomer here. I have a problem with my Kobo aura h2o edition 2, its screen becomes blur ( almost blank) . everything (touch function etc..) work fine. THere are any chances for me to fix it ? I also attached the picture. thanks again. Last edited by issybird; 02-25-2021 at 01:00 PM. Reason: Oversize image attached as thumbnail. Please read the guidelines.

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02-25-2021, 07:15 PM	#2
Elektron Banned Posts: 2,296 Karma: 5300240 Join Date: Jun 2020 Location: Edmonton, AB Device: Kobo Aura H2O Edition 2 (mark 7), Kobo Mini	Have you rebooted? And how old is your eReader?

02-25-2021, 08:47 PM	#3
teogk89 Junior Member Posts: 3 Karma: 10 Join Date: Feb 2021 Device: Kobo	I owned it for 6 months, I have tried to reboot and reset to factory default setting. The thing is everything work fine ( i have tested ) except the screen has the issue like that.

02-25-2021, 10:43 PM	#4
Elektron Banned Posts: 2,296 Karma: 5300240 Join Date: Jun 2020 Location: Edmonton, AB Device: Kobo Aura H2O Edition 2 (mark 7), Kobo Mini	Then it's probably a hardware issue. Folks, any help?

02-25-2021, 11:07 PM	#5
meeera Grand Sorcerer Posts: 5,862 Karma: 68407974 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	With the open admission that I'm hand-waving, could this sort of thing occur from severe cold or heat damage? I'd be looking for a warranty replacement otherwise.

02-25-2021, 11:51 PM	#6
Elektron Banned Posts: 2,296 Karma: 5300240 Join Date: Jun 2020 Location: Edmonton, AB Device: Kobo Aura H2O Edition 2 (mark 7), Kobo Mini	It could. I have no idea if it would be permanent though.

02-26-2021, 11:17 AM	#7
teogk89 Junior Member Posts: 3 Karma: 10 Join Date: Feb 2021 Device: Kobo	thanks all, mabye I will try to buy a new one. thank for all your help. I will close the topic

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