Python error

Tazmius · 01-21-2021, 10:35 AM

Getting the following error when trying to download metadata for any book. How do I correct? I have not done any updates to my pc except for updating calibre when notified there was an update available.

calibre, version 5.9.0
ERROR: Unhandled exception: <b>ImportError</b>:Module use of python27.dll conflicts with this version of Python.

calibre 5.9 Portable embedded-python: True is64bit: False
Windows-10-10.0.19041 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.19041')
Python 3.8.5
Windows: ('10', '10.0.19041', '', 'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins:
Traceback (most recent call last):
File "calibre\gui2\metadata\single.py", line 536, in fetch_metadata
File "bypy-importer.py", line 203, in exec_module
File "calibre\ebooks\metadata\sources\update.py", line 7, in <module>
ImportError: Module use of python27.dll conflicts with this version of Python.

kovidgoyal · 01-21-2021, 10:50 AM

Uninstall, delete C:\\Program Files\\Calibre2
(or wherever you chose to install calibre). Then re-install. And
dont worry, uninstalling will not affect your books/settings.

Tazmius · 01-21-2021, 04:19 PM

Quote:

Originally Posted by kovidgoyal

Uninstall, delete C:\\Program Files\\Calibre2
(or wherever you chose to install calibre). Then re-install. And
dont worry, uninstalling will not affect your books/settings.

I don't have C:\\Program Files\\Calibre2

I am running the portable version of Calibre and don't see a way to uninstall.

How do I do this for portable ver 5.9.0?

Thanks

kovidgoyal · 01-21-2021, 09:21 PM

Delete the Calibre folder inside the portable folder.

01-21-2021, 10:35 AM	#1
Tazmius Junior Member Posts: 2 Karma: 10 Join Date: Jan 2021 Device: Kindle	Python error Getting the following error when trying to download metadata for any book. How do I correct? I have not done any updates to my pc except for updating calibre when notified there was an update available. calibre, version 5.9.0 ERROR: Unhandled exception: <b>ImportError</b>:Module use of python27.dll conflicts with this version of Python. calibre 5.9 Portable embedded-python: True is64bit: False Windows-10-10.0.19041 Windows ('32bit', 'WindowsPE') 32bit process running on 64bit windows ('Windows', '10', '10.0.19041') Python 3.8.5 Windows: ('10', '10.0.19041', '', 'Multiprocessor Free') Interface language: None Successfully initialized third party plugins: Traceback (most recent call last): File "calibre\gui2\metadata\single.py", line 536, in fetch_metadata File "bypy-importer.py", line 203, in exec_module File "calibre\ebooks\metadata\sources\update.py", line 7, in <module> ImportError: Module use of python27.dll conflicts with this version of Python.

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01-21-2021, 10:50 AM	#2
kovidgoyal creator of calibre Posts: 45,347 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Uninstall, delete C:\\Program Files\\Calibre2 (or wherever you chose to install calibre). Then re-install. And dont worry, uninstalling will not affect your books/settings.

01-21-2021, 09:21 PM	#4
kovidgoyal creator of calibre Posts: 45,347 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Delete the Calibre folder inside the portable folder.

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