Kobo Glo HD: Red led, not responding

markopoui · 12-30-2020, 05:52 AM

Hello,

I have an issue with my Kobo Glo HD. It fell to the ground and now I can not start it and the led stays red

I tried to charge it >24h, manual factory reset and replace the SD card with a new firmware image burned on it. The led is still red.

On the front face, I see no damage on the screen.

I could buy a new battery or screen and replace it but I'm not sure it will work.

Can you help me to troubleshoot this ?

ReaLx3m · 12-30-2020, 07:27 AM

You can desolder the wires from the battery and connect them to a power supply of 3.5-4.2V to make sure its not the battery. Though i think thats not the culprit, never heard of a fall killing the battery.
Disconnect and then reconnect all the flex cables, maybe one dislodged. Just be carefull with the connector locks on the wide ones, pull them up using 2 fingernails or at least make sure you pull from the middle, as theyre easy to break if you pull just from one side.

markopoui · 01-06-2021, 07:42 AM

It's not the battery, I tried with an other power supply and I have the same result. I also tried to reconnect all cables.
I think I will buy a Kindle

JSWolf · 01-06-2021, 08:15 AM

Quote:

Originally Posted by markopoui

It's not the battery, I tried with an other power supply and I have the same result. I also tried to reconnect all cables.
I think I will buy a Kindle

If you drop a Kindle, you can also break it. Kindles use the same glass backed screen that your Glo HD used. If you buy a Kobo Forma, it will take a fall much better then a Kindle or any other Kindle because the screen used is a plastic backed screen.

markopoui · 01-08-2021, 05:11 AM

You are right but it is just a matter of price for me. I'm not a big reader and the basic Kindle is cheaper.

12-30-2020, 05:52 AM	#1
markopoui Junior Member Posts: 4 Karma: 10 Join Date: Dec 2020 Device: kobo glo hd	Kobo Glo HD: Red led, not responding Hello, I have an issue with my Kobo Glo HD. It fell to the ground and now I can not start it and the led stays red I tried to charge it >24h, manual factory reset and replace the SD card with a new firmware image burned on it. The led is still red. On the front face, I see no damage on the screen. I could buy a new battery or screen and replace it but I'm not sure it will work. Can you help me to troubleshoot this ?

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12-30-2020, 07:27 AM	#2
ReaLx3m Groupie Posts: 154 Karma: 32060 Join Date: Aug 2017 Device: Kobo Aura H2O, Kobo Aura One, Pocketbook Inkpad 3 Pro	You can desolder the wires from the battery and connect them to a power supply of 3.5-4.2V to make sure its not the battery. Though i think thats not the culprit, never heard of a fall killing the battery. Disconnect and then reconnect all the flex cables, maybe one dislodged. Just be carefull with the connector locks on the wide ones, pull them up using 2 fingernails or at least make sure you pull from the middle, as theyre easy to break if you pull just from one side.

01-06-2021, 07:42 AM	#3
markopoui Junior Member Posts: 4 Karma: 10 Join Date: Dec 2020 Device: kobo glo hd	It's not the battery, I tried with an other power supply and I have the same result. I also tried to reconnect all cables. I think I will buy a Kindle

01-08-2021, 05:11 AM	#5
markopoui Junior Member Posts: 4 Karma: 10 Join Date: Dec 2020 Device: kobo glo hd	You are right but it is just a matter of price for me. I'm not a big reader and the basic Kindle is cheaper.

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