Calibre Fresh Install (5.1) won't launch at all

Akedos · 10-05-2020, 08:44 PM

Installed a fresh copy of Calibre (tried both 32 and 64 bit) and neither will launch. Running Windows 10 on a 64 bit system.

Here's the debug file. Am I seeing a Python or hidpi issue? Or just nothing.

calibre 5.1 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.19041-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19041')
Python 3.8.5
Windows: ('10', '10.0.19041', 'SP0', 'Multiprocessor Free')
Interface language: None
Turning on automatic hidpi scaling

kovidgoyal · 10-05-2020, 09:03 PM

How did you generate that debug log? with calibre-debug -g?

Akedos · 10-05-2020, 09:22 PM

Quote:

Originally Posted by kovidgoyal

How did you generate that debug log? with calibre-debug -g?

Yes, exactly that way.

kovidgoyal · 10-05-2020, 09:34 PM

And what exit code is calibre-debug -g exiting with?

Akedos · 10-05-2020, 09:39 PM

Quote:

Originally Posted by kovidgoyal

And what exit code is calibre-debug -g exiting with?

ctrl+c ctrl+v

C:\Users\admin>calibre-debug -g
calibre 5.1 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.19041-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19041')
Python 3.8.5
Windows: ('10', '10.0.19041', 'SP0', 'Multiprocessor Free')
Interface language: None
Turning on automatic hidpi scaling

C:\Users\admin>

kovidgoyal · 10-05-2020, 09:44 PM

Run

echo Exit Code is %errorlevel%

after running calibre-debug -g

Akedos · 10-05-2020, 09:49 PM

Quote:

Originally Posted by kovidgoyal

Run

echo Exit Code is %errorlevel%

after running calibre-debug -g

Here you go:

C:\Users\admin>echo Exit Code is %errorlevel%
Exit Code is -1066598274

kovidgoyal · 10-05-2020, 09:53 PM

What does

calibre-debug -w

do? And try a clean install, uninstall, delete c:/program files/calibre2 and re-install, the beta from: https://www.mobileread.com/forums/sh...d.php?t=333686

Akedos · 10-05-2020, 10:00 PM

Quote:

Originally Posted by kovidgoyal

What does

calibre-debug -w

do? And try a clean install, uninstall, delete c:/program files/calibre2 and re-install, the beta from: https://www.mobileread.com/forums/sh...d.php?t=333686

Microsoft Windows [Version 10.0.19041.508]
(c) 2020 Microsoft Corporation. All rights reserved.

C:\Users\admin>calibre-debug -g
calibre 5.1 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.19041-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19041')
Python 3.8.5
Windows: ('10', '10.0.19041', 'SP0', 'Multiprocessor Free')
Interface language: None
Turning on automatic hidpi scaling

C:\Users\admin>calibre-debug -w
Turning on automatic hidpi scaling

C:\Users\admin>

uninstalling and reinstalling now.

Akedos · 10-05-2020, 10:33 PM

Quote:

Originally Posted by Akedos

uninstalling and reinstalling now.

Same error codes and behavior and previously.

kovidgoyal · 10-05-2020, 11:56 PM

Hmm well my only other suggestion is try booting in safe mode.

Akedos · 10-07-2020, 05:22 PM

Quote:

Originally Posted by kovidgoyal

Hmm well my only other suggestion is try booting in safe mode.

Here's the error log that was generated upon trying to start it in Safe Mode.

https://imgur.com/a/VIZ56nL

kovidgoyal · 10-07-2020, 09:11 PM

This error was fixed in 5.2 and should anyway appear only once after a fresh install.

10-05-2020, 08:44 PM	#1
Akedos Junior Member Posts: 7 Karma: 10 Join Date: Oct 2020 Device: Nook	Calibre Fresh Install (5.1) won't launch at all Installed a fresh copy of Calibre (tried both 32 and 64 bit) and neither will launch. Running Windows 10 on a 64 bit system. Here's the debug file. Am I seeing a Python or hidpi issue? Or just nothing. calibre 5.1 [64bit] embedded-python: True is64bit: True Windows-10-10.0.19041-SP0 Windows ('64bit', 'WindowsPE') ('Windows', '10', '10.0.19041') Python 3.8.5 Windows: ('10', '10.0.19041', 'SP0', 'Multiprocessor Free') Interface language: None Turning on automatic hidpi scaling

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10-05-2020, 09:03 PM	#2
kovidgoyal creator of calibre Posts: 45,343 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	How did you generate that debug log? with calibre-debug -g?

10-05-2020, 09:34 PM	#4
kovidgoyal creator of calibre Posts: 45,343 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	And what exit code is calibre-debug -g exiting with?

10-05-2020, 09:44 PM	#6
kovidgoyal creator of calibre Posts: 45,343 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Run echo Exit Code is %errorlevel% after running calibre-debug -g

10-05-2020, 09:53 PM	#8
kovidgoyal creator of calibre Posts: 45,343 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	What does calibre-debug -w do? And try a clean install, uninstall, delete c:/program files/calibre2 and re-install, the beta from: https://www.mobileread.com/forums/sh...d.php?t=333686

10-05-2020, 11:56 PM	#11
kovidgoyal creator of calibre Posts: 45,343 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Hmm well my only other suggestion is try booting in safe mode.

10-07-2020, 09:11 PM	#13
kovidgoyal creator of calibre Posts: 45,343 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	This error was fixed in 5.2 and should anyway appear only once after a fresh install.

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