Kindle Fire 7" stopped installing apps

[abbynormal52]

I hope this is the right place to ask, if not, maybe someone could tell me where I might find help (outside of amazon that is)

I've had my Kindle 7 for about 4 years now and I only use it to read either from Overdrive Libraries, or Kindle ebooks. In the last week I've noticed I couldn't download a bible app I use on my PC. After trying a few times, I tried other apps, and they won't download either. It says it's downloading but never does. I download from both Amazon Apps, and Google Playstore. Neither works.

So I reset the Kindle 7 to factory, and it still doesn't work. I have plenty of space. 4 GB or so. The total for the Kindles is 6.5 gb. Has anyone had this experience, or maybe just have some suggestions for me to try? I Googled and didn't find anything I hadn't tried yet.

Thanks so much in advance,

PS I have an Hd 10 that downloads and installs just fine so I'm pretty certain it isn't my internet/wifi actually. Same room near router etc. All my other gadgets are working

[Barbara1955]

Check setting make sure you have the External Market Links Turned ON