No more sample transfer via USB?

Skydog · 03-26-2020, 02:25 PM

It appears that the "Download & transfer via USB" option for a sample is no longer an option. This certainly stinks for those of us who do not want to enable WiFi on our devices!

Yes, I realize this is not at all important -- must be stress due to Covid-19.

/rant off

jhowell · 03-26-2020, 04:04 PM

I still see that option.

Skydog · 03-26-2020, 04:48 PM

Well that's good news, thank you for checking. It still does not display on my end but there's always the good ol' Cloud Reader.

barryem · 03-26-2020, 07:54 PM

In the past there have been features that worked on some browsers and not others. You might try a different browser.

Barry

Skydog · 03-27-2020, 03:02 PM

@Barry:

Using different browsers (three) produced the same problem which is why I thought a change had been made. I surrendered and placed a call with Amazon CS which proved to be fruitful. They did something to "reboot" my account while I waited and that solved the problem.

Perhaps this will help someone else who might experience this glitch.

03-26-2020, 02:25 PM	#1
Skydog Wizard Posts: 2,286 Karma: 7409537 Join Date: Mar 2009 Location: Circling Earth @ Mach .83 Device: Elipsa 2E, Sage, Libra Colour, Libra 2, Clara 2E, Oasis3, Voyage	No more sample transfer via USB? It appears that the "Download & transfer via USB" option for a sample is no longer an option. This certainly stinks for those of us who do not want to enable WiFi on our devices! Yes, I realize this is not at all important -- must be stress due to Covid-19. /rant off

03-26-2020, 04:04 PM	#2
jhowell Grand Sorcerer Posts: 7,094 Karma: 92190113 Join Date: Nov 2011 Location: Charlottesville, VA Device: Kindles	I still see that option. Attached Thumbnails

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03-26-2020, 04:48 PM	#3
Skydog Wizard Posts: 2,286 Karma: 7409537 Join Date: Mar 2009 Location: Circling Earth @ Mach .83 Device: Elipsa 2E, Sage, Libra Colour, Libra 2, Clara 2E, Oasis3, Voyage	Well that's good news, thank you for checking. It still does not display on my end but there's always the good ol' Cloud Reader.

03-26-2020, 07:54 PM	#4
barryem Wizard Posts: 2,459 Karma: 68781975 Join Date: Oct 2012 Location: Arkansas Device: Paperwhite 4	In the past there have been features that worked on some browsers and not others. You might try a different browser. Barry

03-27-2020, 03:02 PM	#5
Skydog Wizard Posts: 2,286 Karma: 7409537 Join Date: Mar 2009 Location: Circling Earth @ Mach .83 Device: Elipsa 2E, Sage, Libra Colour, Libra 2, Clara 2E, Oasis3, Voyage	@Barry: Using different browsers (three) produced the same problem which is why I thought a change had been made. I surrendered and placed a call with Amazon CS which proved to be fruitful. They did something to "reboot" my account while I waited and that solved the problem. Perhaps this will help someone else who might experience this glitch.

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