GMX send failure

ChipAHoy · 01-20-2020, 12:21 PM

Does this log indicate why sending ebooks to my GMX account is not working? Thanks for any help.

Traceback (most recent call last):
File "site-packages\calibre\gui2\wizard\send_email.py", line 209, in test_email_settings
File "site-packages\calibre\utils\smtp.py", line 182, in sendmail
File "site-packages\calibre\utils\smtplib.py", line 645, in login
SMTPAuthenticationError: (535, 'Authentication credentials invalid')

Log:
connect: (u'mail.gmx.com', 587)
connect: (u'mail.gmx.com', 587)
reply: '220 gmx.com (mrgmx005) Nemesis ESMTP Service ready\r\n'
reply: retcode (220); Msg: gmx.com (mrgmx005) Nemesis ESMTP Service ready
connect: gmx.com (mrgmx005) Nemesis ESMTP Service ready
send: u'ehlo [10.58.0.122]\r\n'
reply: '250-gmx.com Hello [10.58.0.122] [104.143.92.125]\r\n'
reply: '250-8BITMIME\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250 STARTTLS\r\n'
reply: retcode (250); Msg: gmx.com Hello [10.58.0.122] [104.143.92.125]
8BITMIME
AUTH LOGIN PLAIN
SIZE 69920427
STARTTLS
send: 'STARTTLS\r\n'
reply: '220 OK\r\n'
reply: retcode (220); Msg: OK
send: u'ehlo [10.58.0.122]\r\n'
reply: '250-gmx.com Hello [10.58.0.122] [104.143.92.125]\r\n'
reply: '250-8BITMIME\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250 SIZE 69920427\r\n'
reply: retcode (250); Msg: gmx.com Hello [10.58.0.122] [104.143.92.125]
8BITMIME
AUTH LOGIN PLAIN
SIZE 69920427
send: AUTH <censored>
reply: '535 Authentication credentials invalid\r\n'
reply: retcode (535); Msg: Authentication credentials invalid

DNSB · 01-20-2020, 02:35 PM

Quote:

Originally Posted by ChipAHoy

Does this log indicate why sending ebooks to my GMX account is not working? Thanks for any help.

send: AUTH <censored>
reply: '535 Authentication credentials invalid\r\n'
reply: retcode (535); Msg: Authentication credentials invalid

From the 3 lines above, your credentials (user name and/or password) are incorrect so GMX is unable to authenticate you.

theducks · 01-20-2020, 03:40 PM

Can you (even) login from your browser?

fratermus · 05-23-2021, 02:17 PM

Sorry to necropost. This same error occurs if pop/imap access isn't enabled in GMX settings.

01-20-2020, 12:21 PM	#1
ChipAHoy Thistle Sifter Posts: 187 Karma: 24088 Join Date: Sep 2016 Location: San Diego Device: Kindle Paperwhite	GMX send failure Does this log indicate why sending ebooks to my GMX account is not working? Thanks for any help. Traceback (most recent call last): File "site-packages\calibre\gui2\wizard\send_email.py", line 209, in test_email_settings File "site-packages\calibre\utils\smtp.py", line 182, in sendmail File "site-packages\calibre\utils\smtplib.py", line 645, in login SMTPAuthenticationError: (535, 'Authentication credentials invalid') Log: connect: (u'mail.gmx.com', 587) connect: (u'mail.gmx.com', 587) reply: '220 gmx.com (mrgmx005) Nemesis ESMTP Service ready\r\n' reply: retcode (220); Msg: gmx.com (mrgmx005) Nemesis ESMTP Service ready connect: gmx.com (mrgmx005) Nemesis ESMTP Service ready send: u'ehlo [10.58.0.122]\r\n' reply: '250-gmx.com Hello [10.58.0.122] [104.143.92.125]\r\n' reply: '250-8BITMIME\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250-SIZE 69920427\r\n' reply: '250 STARTTLS\r\n' reply: retcode (250); Msg: gmx.com Hello [10.58.0.122] [104.143.92.125] 8BITMIME AUTH LOGIN PLAIN SIZE 69920427 STARTTLS send: 'STARTTLS\r\n' reply: '220 OK\r\n' reply: retcode (220); Msg: OK send: u'ehlo [10.58.0.122]\r\n' reply: '250-gmx.com Hello [10.58.0.122] [104.143.92.125]\r\n' reply: '250-8BITMIME\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250 SIZE 69920427\r\n' reply: retcode (250); Msg: gmx.com Hello [10.58.0.122] [104.143.92.125] 8BITMIME AUTH LOGIN PLAIN SIZE 69920427 send: AUTH <censored> reply: '535 Authentication credentials invalid\r\n' reply: retcode (535); Msg: Authentication credentials invalid

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01-20-2020, 03:40 PM	#3
theducks Well trained by Cats Posts: 31,269 Karma: 61916422 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Can you (even) login from your browser?

05-23-2021, 02:17 PM	#4
fratermus e-bookworm Posts: 86 Karma: 630090 Join Date: Sep 2012 Device: PW2, K3, KF2, Touch (dying)	Sorry to necropost. This same error occurs if pop/imap access isn't enabled in GMX settings.

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