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#1 |
Member
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Karma: 10
Join Date: Jan 2020
Device: Kobo Mini
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Hi,
My Kobo Mini N705 was working, until I decided to do a factory reset, which turned out to be a dumb move for me ![]() I also performed a hard reset using the reset button behind the device but that did not help either. Kobo mini is still supported as per their website so I tried to get in touch with Kobo support and all they can do is do a factory reset again (which is the one I did). In the end, this is what they told me -- "due to the fact that this is one of our first releases this devices doesn't accept the update anymore. Unfortunately If you already made the reset there's nothing else we can do." Guys, if there is any chance you know how to fix this, please.. I need your help. ![]() Thank you! |
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#2 |
Wizard
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Karma: 6990707
Join Date: May 2016
Location: Ontario, Canada
Device: Kobo Mini, Aura Edition 2 v1, Clara HD
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I don't think what Kobo support said is 100% correct, as from what I understand, it's just logging into a Kobo account which causes issues.
I think you've run into the same issue I had a few years ago when resetting my Kobo Mini. I still am not completely sure of the cause, but restoring a SD card image (ask davidfor) should fix it. Before you restore the SD image, can you create one first, and upload the first 1GB and PM it to me (if you want to)? I'm interested in seeing if I can figure out why this happens. |
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#3 | |
Member
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Karma: 10
Join Date: Jan 2020
Device: Kobo Mini
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Quote:
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#4 |
Wizard
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Karma: 6990707
Join Date: May 2016
Location: Ontario, Canada
Device: Kobo Mini, Aura Edition 2 v1, Clara HD
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The same way you write it: either Win32DiskImager from Windows, Disk Utility from macOS, or udisks/dd on Linux.
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#5 | |
Grand Sorcerer
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Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Quote:
And the Mini is no longer supported. Kobo stopped the support in February last year. They sent emails out and there was a fair bit of discussion about it here. They released one final firmware version so that it could still connect to the internet and download books from Kobo. There is an issue if you do a factory reset, but, not what you are seeing. When you get it going you will need to do the setup using the Kobo desktop application or by manually installing the update. Also, looking at your first post, it doesn't sound like you have actually tried a manual factory reset. The pinhole doesn't do this, it just forces a restart. Try the last method on https://wiki.mobileread.com/wiki/Kobo_Reset:_Mini. |
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#6 |
Member
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Karma: 10
Join Date: Jan 2020
Device: Kobo Mini
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#7 | |
Member
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Karma: 10
Join Date: Jan 2020
Device: Kobo Mini
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Quote:
![]() I requested for PM access already from the Admins of MobileRead. Meanwhile, I'll try the reset instructions on the link you gave me. Thank you so much for the help ![]() |
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#8 |
Wizard
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Karma: 6990707
Join Date: May 2016
Location: Ontario, Canada
Device: Kobo Mini, Aura Edition 2 v1, Clara HD
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#9 | |
Member
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Karma: 10
Join Date: Jan 2020
Device: Kobo Mini
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Quote:
Still waiting for my PM access, need Admins to grant it first because it turns at that newbies like me are not granted the PM facility by default. Will share it as soon as I have access. |
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#10 | |
Member
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Karma: 10
Join Date: Jan 2020
Device: Kobo Mini
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Wow your guidance helped! I followed your instructions -- the 3rd reset option and the Kobo seems to be reviving now. It's no longer just a blank screen. Now, it progressed to the Restoring screen, then it reached the point where we need to connect it via USB to a computer to set it up. But -- I've hit a snag, the Kobo and the Mac don't seem to connect, even after trying 3 USB cables and 2 computers. Kobo Desktop app keeps saying "Please plug in your eReader" but it is plugged alright. The Kobo is displaying "Connected and charging" when I have it plugged into the computer. Any ideas? |
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#11 | |
Grand Sorcerer
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Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Quote:
Can you see the device using the OS? As the Kobo desktop says "Please plug in your eReader", it suggests the device is being seen, but not properly. Maybe it is being mounted read-only. You should check what the OS has done. If it is mounted or there are errors from it about the device. |
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#12 | |
Member
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Karma: 10
Join Date: Jan 2020
Device: Kobo Mini
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Quote:
One observation though, the Kobo does display "Connected and charging" at the top of its screen, whenever I try to attach it to one of the USB ports of all the computers mentioned. But the 3 OS do not seem to recognize the Kobo. |
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#13 |
Wizard
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Join Date: May 2016
Location: Ontario, Canada
Device: Kobo Mini, Aura Edition 2 v1, Clara HD
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You might just have to install a SSH server, use it to transfer files, and plug/unplug or type "sh -c 'sleep 2; echo usb plug add >> /tmp/nickel-hardware-status; for t in 6 8 20; do sleep $t; echo usb plug remove >> /tmp/nickel-hardware-status; done' &" (this can be significantly improved to wait for the mount if you want) to import the files.
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