Basic Kindle 10th gen error

OtinG · 09-19-2019, 09:38 PM

I’ve owned more Kindles than I can remember since the Kindle 2, but never had an error on any of them. I got a new Basic Kindle 10th generation this week, only loaded two books on it, read on it for a couple of days, then I started getting the same error message when I was 95% through one of the books. When I tried to page forward an error box would appear saying I should delete the book from my Kindle then reload it from the cloud. I did this three times but I still got the error whenever I tried to page forward or backward. I opened the other book and had the same error and issue. Finally I restarted the Kindle and that seems to have resolved the issue for now.

Has anyone else encountered this error on the Basic Kindle 10th generation? I'm concerned I might have a bad device since I’ve never, ever encountered any error on any of the dozen or more Kindles I’ve owned over the years. BTW, both of those books work fine on my Kindle Basic 8th generation and the Kindle apps on my iPhone and iPad. Hopefully restarting cleared out any issues and it doesn’t happen again. However if this is a known and recurring issue then I will need to make a decision about returning this device.

OtinG · 09-28-2019, 12:41 PM

I guess no one else has encountered this error. The restart of the Kindle 10th Gen. seems to have taken care of the issue as I've had no other occurrences since.

On another question, is anyone else having the battery discharge fairly rapidly. My will discharge down to about 30% in three days with about 3 hours/day of reading. The light is usually set between 15 and 20. That seems rather fast to discharge on a brand new Kindle. However, I've never owned a PW or Oasis long enough to compare them by. I tried several PW Gen. 1's and a couple Gen. 2's way back when they first came out, but ended up returning them due to the screen shadow issue on the earlier models. So maybe this a normal discharge rate.

Over all a pretty good Kindle as far as eInk goes, especially for the $65 price I purchased it at. The light layer still needs to be improved and they should be using non-blue LEDs on all of their light models, and should have been doing that since 2012 IMO. But at least the shadowy blobs are no longer an issue. I still much prefer my smartphone and tablet for indoor reading though. I can read twice as long on them before my eyes go out. The one noticeable difference compared to reading on a smartphone or tablet is that the Kindle 10th Gen. is painfully slow. While reading that isn't too much of an issue. However it does become annoying when I try to highlight text or look up a word.

09-19-2019, 09:38 PM	#1
OtinG Old Gadget Guy Posts: 1,913 Karma: 6854865 Join Date: Jun 2018 Device: Oasis 3, iPhone 13 Pro Max, iPad mini 6, iPad Air 2020, Alexa Devices	Basic Kindle 10th gen error I’ve owned more Kindles than I can remember since the Kindle 2, but never had an error on any of them. I got a new Basic Kindle 10th generation this week, only loaded two books on it, read on it for a couple of days, then I started getting the same error message when I was 95% through one of the books. When I tried to page forward an error box would appear saying I should delete the book from my Kindle then reload it from the cloud. I did this three times but I still got the error whenever I tried to page forward or backward. I opened the other book and had the same error and issue. Finally I restarted the Kindle and that seems to have resolved the issue for now. Has anyone else encountered this error on the Basic Kindle 10th generation? I'm concerned I might have a bad device since I’ve never, ever encountered any error on any of the dozen or more Kindles I’ve owned over the years. BTW, both of those books work fine on my Kindle Basic 8th generation and the Kindle apps on my iPhone and iPad. Hopefully restarting cleared out any issues and it doesn’t happen again. However if this is a known and recurring issue then I will need to make a decision about returning this device.

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09-28-2019, 12:41 PM	#2
OtinG Old Gadget Guy Posts: 1,913 Karma: 6854865 Join Date: Jun 2018 Device: Oasis 3, iPhone 13 Pro Max, iPad mini 6, iPad Air 2020, Alexa Devices	I guess no one else has encountered this error. The restart of the Kindle 10th Gen. seems to have taken care of the issue as I've had no other occurrences since. On another question, is anyone else having the battery discharge fairly rapidly. My will discharge down to about 30% in three days with about 3 hours/day of reading. The light is usually set between 15 and 20. That seems rather fast to discharge on a brand new Kindle. However, I've never owned a PW or Oasis long enough to compare them by. I tried several PW Gen. 1's and a couple Gen. 2's way back when they first came out, but ended up returning them due to the screen shadow issue on the earlier models. So maybe this a normal discharge rate. Over all a pretty good Kindle as far as eInk goes, especially for the $65 price I purchased it at. The light layer still needs to be improved and they should be using non-blue LEDs on all of their light models, and should have been doing that since 2012 IMO. But at least the shadowy blobs are no longer an issue. I still much prefer my smartphone and tablet for indoor reading though. I can read twice as long on them before my eyes go out. The one noticeable difference compared to reading on a smartphone or tablet is that the Kindle 10th Gen. is painfully slow. While reading that isn't too much of an issue. However it does become annoying when I try to highlight text or look up a word.

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