Kobo VIP Membership and switching country

Hypernova · 03-31-2019, 07:21 AM

I'm thinking about signing up because there are a number of books I want that would be ~80 USD total, so the 10% discount already almost pay for itself. And I will surely buy more books later. The thing is, I have payment methods for both the US and Europe, and I've been going back and forth between the two. I'm wondering if anyone knows if the membership will be canceled if I switch my billing address country? I understand that the membership won't work with Europe, but when I switch back to the US, will my membership stay?

I know it's not a common scenario, but if anyone has any idea, I'd appreciate if you could let me know.

bgalbrecht · 04-01-2019, 09:34 PM

I am in the Kobo VIP program, and I've purchased ebooks from more than one country. So far, I've gotten super points from purchases in at least two countries, and I've also been able to spend store credit in more than one country, and I've never had an issue with downloading books after I've switched back to my country of permanent residence. I don't know what happens if you switch to a country that doesn't have the VIP program. Of course, there's no guarantee that Kobo will not make it harder to do this in the future. I recommend using a credit card that doesn't charge extra for purchases from a foreign country. If you do change your address, Kobo requires that you clear your credit card information first.

Hypernova · 04-02-2019, 07:29 PM

Thanks for sharing your experiences, bgalbrecht. It's great to know that at least withing countries that does have VIP program, you don't lose your subscription and points.

I've been switching between US and Germany, where there is no VIP program. Despite the claim in terms and conditions, you don't actually lose the point. Still does not mean that I won't lose the VIP status though...

I may go ahead and do it at some points. Will report back if I find out about it.

03-31-2019, 07:21 AM	#1
Hypernova Hyperreader Posts: 130 Karma: 28678 Join Date: Feb 2009 Device: Current: Boox Leaf2 (broken) Past: H2O, Kindle PW1, DXG;Pocketbook 360	Kobo VIP Membership and switching country I'm thinking about signing up because there are a number of books I want that would be ~80 USD total, so the 10% discount already almost pay for itself. And I will surely buy more books later. The thing is, I have payment methods for both the US and Europe, and I've been going back and forth between the two. I'm wondering if anyone knows if the membership will be canceled if I switch my billing address country? I understand that the membership won't work with Europe, but when I switch back to the US, will my membership stay? I know it's not a common scenario, but if anyone has any idea, I'd appreciate if you could let me know.

04-01-2019, 09:34 PM	#2
bgalbrecht Wizard Posts: 1,806 Karma: 13399999 Join Date: Aug 2007 Location: US Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4	I am in the Kobo VIP program, and I've purchased ebooks from more than one country. So far, I've gotten super points from purchases in at least two countries, and I've also been able to spend store credit in more than one country, and I've never had an issue with downloading books after I've switched back to my country of permanent residence. I don't know what happens if you switch to a country that doesn't have the VIP program. Of course, there's no guarantee that Kobo will not make it harder to do this in the future. I recommend using a credit card that doesn't charge extra for purchases from a foreign country. If you do change your address, Kobo requires that you clear your credit card information first. Last edited by bgalbrecht; 04-01-2019 at 09:37 PM.

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04-02-2019, 07:29 PM	#3
Hypernova Hyperreader Posts: 130 Karma: 28678 Join Date: Feb 2009 Device: Current: Boox Leaf2 (broken) Past: H2O, Kindle PW1, DXG;Pocketbook 360	Thanks for sharing your experiences, bgalbrecht. It's great to know that at least withing countries that does have VIP program, you don't lose your subscription and points. I've been switching between US and Germany, where there is no VIP program. Despite the claim in terms and conditions, you don't actually lose the point. Still does not mean that I won't lose the VIP status though... I may go ahead and do it at some points. Will report back if I find out about it.

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