3.39.1 Metadata not downloading, again

Joy Phillip · 02-01-2019, 08:30 PM

I've had this problem with every version of Calibre, and I'm tired of it. I can't download any metadata for my books.

I updated calibre
I turned off my firewall
I did the download metadata
I get "Failed to find file"

calibre, version 3.39.1
ERROR: Download failed: Failed to download metadata. Click Show Details to see details

Traceback (most recent call last):
File "site-packages\calibre\gui2\metadata\single_download.py" , line 424, in run
File "site-packages\calibre\utils\ipc\simple_worker.py", line 224, in fork_job
File "site-packages\calibre\utils\ipc\simple_worker.py", line 138, in create_worker
File "site-packages\calibre\utils\ipc\launch.py", line 228, in __call__
File "subprocess.py", line 394, in __init__
File "subprocess.py", line 644, in _execute_child
WindowsError: [Error 2] The system cannot find the file specified

What the heck am I doing wrong? Calibre and all sub exe processes are running as Administrator, but it still can't get the metadata.

theducks · 02-01-2019, 08:47 PM

Runs for me W10Pro x64
Calibre 3.39.1

I have admin privileges, I DO NOT run as a administrator (UAC does ask me for installs)

Joy Phillip · 02-01-2019, 08:55 PM

As do I Mr theducks. However, everything I research out says "set to "run as administrator"" Given that I'm also in IT, following instructions is pretty important.

Joy Phillip · 02-01-2019, 09:08 PM

Okay, reinstalled. Tried again, no joy.

Uninstalled, reinstalled, no joy.

turned off all the shields of Avast. No joy

Turned "silent mode" off on Avast. Tried again. It asked me if I wanted to let this go through. Selected yes. Worked.

Turned everything on Avast back on. Tried with another book. Worked.

Avast is stupid.

DNSB · 02-01-2019, 09:39 PM

Quote:

Originally Posted by Joy Phillip

Okay, reinstalled. Tried again, no joy.

Uninstalled, reinstalled, no joy.

turned off all the shields of Avast. No joy

Turned "silent mode" off on Avast. Tried again. It asked me if I wanted to let this go through. Selected yes. Worked.

Turned everything on Avast back on. Tried with another book. Worked.

Avast is stupid.

Eeyup. Avast seems to be the leader in the "My AV doesn't let calibre work" category.

Terisa de morgan · 02-02-2019, 02:37 AM

Quote:

Originally Posted by DNSB

Eeyup. Avast seems to be the leader in the "My AV doesn't let calibre work" category.

I agree, and the previous post tells me why, at least, Avast asks me (no silent mode).

02-01-2019, 08:30 PM	#1
Joy Phillip Member Posts: 11 Karma: 10 Join Date: Aug 2015 Device: Nokia 1020, Kindle Touch	3.39.1 Metadata not downloading, again I've had this problem with every version of Calibre, and I'm tired of it. I can't download any metadata for my books. I updated calibre I turned off my firewall I did the download metadata I get "Failed to find file" calibre, version 3.39.1 ERROR: Download failed: Failed to download metadata. Click Show Details to see details Traceback (most recent call last): File "site-packages\calibre\gui2\metadata\single_download.py" , line 424, in run File "site-packages\calibre\utils\ipc\simple_worker.py", line 224, in fork_job File "site-packages\calibre\utils\ipc\simple_worker.py", line 138, in create_worker File "site-packages\calibre\utils\ipc\launch.py", line 228, in __call__ File "subprocess.py", line 394, in __init__ File "subprocess.py", line 644, in _execute_child WindowsError: [Error 2] The system cannot find the file specified What the heck am I doing wrong? Calibre and all sub exe processes are running as Administrator, but it still can't get the metadata.

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02-01-2019, 08:47 PM	#2
theducks Well trained by Cats Posts: 30,939 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Runs for me W10Pro x64 Calibre 3.39.1 I have admin privileges, I DO NOT run as a administrator (UAC does ask me for installs)

02-01-2019, 08:55 PM	#3
Joy Phillip Member Posts: 11 Karma: 10 Join Date: Aug 2015 Device: Nokia 1020, Kindle Touch	As do I Mr theducks. However, everything I research out says "set to "run as administrator"" Given that I'm also in IT, following instructions is pretty important.

02-01-2019, 09:08 PM	#4
Joy Phillip Member Posts: 11 Karma: 10 Join Date: Aug 2015 Device: Nokia 1020, Kindle Touch	Okay, reinstalled. Tried again, no joy. Uninstalled, reinstalled, no joy. turned off all the shields of Avast. No joy Turned "silent mode" off on Avast. Tried again. It asked me if I wanted to let this go through. Selected yes. Worked. Turned everything on Avast back on. Tried with another book. Worked. Avast is stupid.

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