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Old 11-25-2018, 12:56 AM   #1
kindlefirelost
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Posts: 1
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Join Date: Nov 2018
Device: Kindle Fire HD8
Angry Calibre doesn't recognize Kindle Fire 8

Went through the basic troubleshooting page posted and nothing works. Devices not ignored. Fire device is viewable by computer through folders. Running Windows 10. Debug code is:

calibre 3.34 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.17134-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.17134')
Python 2.7.12+
Windows: ('10', '10.0.17134', 'SP0', u'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x10f1 product_id=0x1a43 bcd=0x1212 devid=usb\vid_10f1&pid_1a43&rev_1212&mi_00 devinst=2),
USBDevice(vendor_id=0x4f2 product_id=0x976 bcd=0x109 devid=usb\vid_04f2&pid_0976&rev_0109 devinst=3),
USBDevice(vendor_id=0x8087 product_id=0x24 bcd=0x0 devid=usb\vid_8087&pid_0024&rev_0000 devinst=4),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\vid_1949&pid_0331&rev_???? devinst=14),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid1e31&rev0004 devinst=5),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid1e2d&rev0004 devinst=6),
USBDevice(vendor_id=0x4f2 product_id=0x976 bcd=0x109 devid=usb\vid_04f2&pid_0976&rev_0109&mi_00 devinst=7),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid1e26&rev0004 devinst=8),
USBDevice(vendor_id=0x4f2 product_id=0x976 bcd=0x109 devid=usb\vid_04f2&pid_0976&rev_0109&mi_01 devinst=9),
USBDevice(vendor_id=0x930 product_id=0x21d bcd=0x200 devid=usb\vid_0930&pid_021d&rev_0200 devinst=10),
USBDevice(vendor_id=0x8087 product_id=0x24 bcd=0x0 devid=usb\vid_8087&pid_0024&rev_0000 devinst=11),
USBDevice(vendor_id=0x10f1 product_id=0x1a43 bcd=0x1212 devid=usb\vid_10f1&pid_1a43&rev_1212 devinst=12),
USBDevice(vendor_id=0x4f2 product_id=0x976 bcd=0x109 devid=usb\vid_04f2&pid_0976&rev_0109&mi_02 devinst=13))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_1949&pid_0331#g0w0t9058405f85w#{6 ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_0331#g0w0t9058405f85w#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'1.0',
'friendly_name': u'',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Amazon',
'model_name': u'Fire',
'protocol': u'MTP: 1.00',
'serial_number': u'G0W0T9058405F85W',
'storage': [],
'type': 'media player'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{52D88F3D-DAEA-11E7-AFFD-806E6F6E6963}': [{'netmask': u'255.255.255.255', 'broadcast': u'127.0.0.1', 'addr': u'127.0.0.1'}], '{322754A0-55C8-408C-996B-7313AF662F00}': [{'netmask': u'255.255.255.255', 'broadcast': u'192.168.1.143', 'addr': u'192.168.1.143'}]}
No device is connected

Looking for devices...

Devices possibly connected: None
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Old 11-25-2018, 04:12 AM   #2
kovidgoyal
creator of calibre
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Posts: 45,299
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Join Date: Oct 2006
Location: Mumbai, India
Device: Various
That device is reporting it has no storage available, which is why calibre refuses to connect to it.
This can usually be fixed by rebooting both the device and the computer. Also sometimes faulty/failing
SD cards cause it. If you have an SD card in the device, try removing it.
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