problem downloading metadata

edjoe · 10-23-2017, 06:22 PM

Since the last 2 updates I cannot download metadata any longer. I always get an error message:
calibre, version 3.10.0
ERROR: Unhandled exception: <b>IOError</b>:[Errno 5] Input/output error

calibre 3.10 embedded-python: True is64bit: True
Darwin-15.6.0-x86_64-i386-64bit Darwin ('64bit', '')
('Darwin', '15.6.0', 'Darwin Kernel Version 15.6.0: Sun Jun 4 21:43:07 PDT 2017; root:xnu-3248.70.3~1/RELEASE_X86_64')
Python 2.7.12
OSX: ('10.11.6', ('', '', ''), 'x86_64')
Interface language: None
Traceback (most recent call last):
File "site-packages/calibre/gui2/actions/edit_metadata.py", line 114, in download_metadata
File "site-packages/calibre/ebooks/metadata/sources/update.py", line 21, in <module>
File "site-packages/calibre/utils/config.py", line 288, in __init__
File "site-packages/calibre/utils/config.py", line 316, in refresh
IOError: [Errno 5] Input/output error

Any help would be appreciated.
Thank you

theducks · 10-23-2017, 06:26 PM

Seeing Interface Language 'none' bothers me (may just be a Red Herring

)
Preferences Behavior: Interface Language

kovidgoyal · 10-23-2017, 11:40 PM

THat is an error writing to a calibre config file (metadata-sources-cache.json). Either the disk is failing or something on your computer is preventing the calibre worker process from writing to its files, probably a security/antivirus program that thinks it is a virus becuase it contacts lots of websites to download the metadata.

10-23-2017, 06:22 PM	#1
edjoe Junior Member Posts: 1 Karma: 10 Join Date: Oct 2017 Device: kindle	problem downloading metadata Since the last 2 updates I cannot download metadata any longer. I always get an error message: calibre, version 3.10.0 ERROR: Unhandled exception: <b>IOError</b>:[Errno 5] Input/output error calibre 3.10 embedded-python: True is64bit: True Darwin-15.6.0-x86_64-i386-64bit Darwin ('64bit', '') ('Darwin', '15.6.0', 'Darwin Kernel Version 15.6.0: Sun Jun 4 21:43:07 PDT 2017; root:xnu-3248.70.3~1/RELEASE_X86_64') Python 2.7.12 OSX: ('10.11.6', ('', '', ''), 'x86_64') Interface language: None Traceback (most recent call last): File "site-packages/calibre/gui2/actions/edit_metadata.py", line 114, in download_metadata File "site-packages/calibre/ebooks/metadata/sources/update.py", line 21, in <module> File "site-packages/calibre/utils/config.py", line 288, in __init__ File "site-packages/calibre/utils/config.py", line 316, in refresh IOError: [Errno 5] Input/output error Any help would be appreciated. Thank you

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10-23-2017, 06:26 PM	#2
theducks Well trained by Cats Posts: 31,046 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Seeing Interface Language 'none' bothers me (may just be a Red Herring ) Preferences Behavior: Interface Language

10-23-2017, 11:40 PM	#3
kovidgoyal creator of calibre Posts: 45,339 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	THat is an error writing to a calibre config file (metadata-sources-cache.json). Either the disk is failing or something on your computer is preventing the calibre worker process from writing to its files, probably a security/antivirus program that thinks it is a virus becuase it contacts lots of websites to download the metadata.

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