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#1 |
Junior Member
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Karma: 10
Join Date: Oct 2017
Device: ipad
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[iOS] Calibre Companion not working
Hello,
I need help. I just purchased CC about 5 min ago. For the last 48 hours, my Caliber stop syncing (cannot communicate with device) because of a new update on iTunes and ios on my ipad. After purchasing CC, trying to bypass the issue I am still not able to sync any e-book to my ipad. (have version iTunes 12.7 and ios 11) I followed all the help instruction to connect but not able to wireless connect or use content server with my ipad to load ebook via CC. Can I please get help from the developer please. P.S do not update your iTunes or IOS if caliber is working Cheers |
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#2 |
null operator (he/him)
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Karma: 29710510
Join Date: Mar 2012
Location: Sydney Australia
Device: none
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#3 |
Grand Sorcerer
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Karma: 8012652
Join Date: Jan 2010
Location: Notts, England
Device: Kobo Libra 2
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Moderator Notice
Moved to the Calibre Companion forum |
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#4 |
Grand Sorcerer
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Karma: 8012652
Join Date: Jan 2010
Location: Notts, England
Device: Kobo Libra 2
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What operating system to you use to run calibre?
What you are describing sounds like a firewall/wireless net security/antivirus problem. The CC connection FAQ discusses all of these. |
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#5 |
Junior Member
![]() Posts: 7
Karma: 10
Join Date: Oct 2017
Device: ipad
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I have tried all the links and solutions they are not working. I am using window 10
Last edited by Silly123; 10-08-2017 at 05:27 PM. |
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#6 | |
Grand Sorcerer
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Karma: 8012652
Join Date: Jan 2010
Location: Notts, England
Device: Kobo Libra 2
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Quote:
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#7 | |
Junior Member
![]() Posts: 7
Karma: 10
Join Date: Oct 2017
Device: ipad
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Quote:
Hello. I was able to get the content server to work but not the wireless part. I used a fixed IP address and port number on my router. I have McAfee firewall, which I disabled but it still could not get the wireless to connect. I have window defender I look at the setting but i do not see anything alarming on it. I also reserved the port number on my McAfee to by pass my firewall and it still not working. i switched around the my wireless ip and port number with the content server. It was still working the content server but the wireless part did not work. I have not being able to get it working at all |
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#8 |
Junior Member
![]() Posts: 7
Karma: 10
Join Date: Oct 2017
Device: ipad
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Debug device report, while its connected to the content server and unable to connect wireless
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#9 |
Grand Sorcerer
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Karma: 8012652
Join Date: Jan 2010
Location: Notts, England
Device: Kobo Libra 2
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What I understand from what you have told me:
A second possibility is that there is something plugged into the Windows machine that calibre thinks could be a device. Calibre can connect to one device at a time. If you have something plugged in for charging that calibre (partially) recognizes, an active "Connect to Folder", or some other device connection then the wireless device will never connect. I don't have any further suggestions. Given that CC doesn't work for you, if you want a refund use the contact form here. |
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#10 |
Junior Member
![]() Posts: 7
Karma: 10
Join Date: Oct 2017
Device: ipad
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oH my God its finally working, i figured it out. I have one more question, how do i transfer my book which e reader is compatible with CC that will allow me to read all my books
Last edited by Silly123; 10-14-2017 at 01:21 PM. |
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#11 | |
Grand Sorcerer
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Karma: 8012652
Join Date: Jan 2010
Location: Notts, England
Device: Kobo Libra 2
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What did you do to make it work? If appropriate I will update the FAQ with your experiences.
Quote:
Perhaps someone who uses iOS will come along with some app recommendations. You might get more answers if you create a new thread for this question. |
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#12 |
Junior Member
![]() Posts: 7
Karma: 10
Join Date: Oct 2017
Device: ipad
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You have to help me you are the developer, How do i read the book i just uploaded on the CC. What do i do with it?
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#13 |
Junior Member
![]() Posts: 7
Karma: 10
Join Date: Oct 2017
Device: ipad
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I reserved the port number on my router with an ip address. I reserved also the port number on my McAfee antivirus (go to firewall setting and type in the 2 port number to bypass firewall) to bypass my firewall. It take a while (24hrs) for it to bypass my firewall and it worked. Make sure the connect to folder on caliber is connected to Caliber library folder Also it will not work if you have itunes open
Last edited by Silly123; 10-14-2017 at 02:03 PM. |
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#14 | ||
US Navy, Retired
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Karma: 13806776
Join Date: Feb 2009
Location: North Carolina
Device: Icarus Illumina XL HD, Kindle PaperWhite SE 11th Gen
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Quote:
Someone should be along to assist you with iOS reader recommendations shortly. |
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#15 |
Connoisseur
![]() Posts: 81
Karma: 12
Join Date: Nov 2010
Location: New Philadelphia, PA
Device: iPad Air 2, Kindle Fire HD 10
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Been having the exact same problem but from my Android tablet. Someone mentioned that a device may have been plugged in that Calibre linked to. I had plugged an android phone in on charge (not my usual phone) so I removed that and was able to connect with no further problem. The sly thing was that Calibre was not showing an attached device.
Thanks chaley, you nailed it!! ![]() |
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