09-01-2017, 11:42 AM
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#1 |
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Zealot
  
Posts: 144
Karma: 155110
Join Date: Nov 2010
Location: Ashford, Kent, England
Device: Kobo Clara, Kobo Touch, Kindle, Nook Touch
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Kobo Touch Not Connecting to New Windows 10 Tablet
Hello:
I recently upgraded my Tablet to a new Microsoft Surface Book which only has USB 3.0 ports. I have attached USB Flash Drives and other devices to both ports and both are functioning. However, when I plug in the Touch, Windows does not recognize the Touch, although it does charge the Touch. In a post from 2015 (I can't find the exact post now) the question was raised in a similar situation if the user was plugging into a USB 3.0 port and I was wondering why the question was raised and is it significant? My previous tablet, a Dell, connected just fine! Any ideas would be most appreciated. Sparky |
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09-01-2017, 01:50 PM
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#2 |
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Zealot
Posts: 144
Karma: 155110
Join Date: Nov 2010
Location: Ashford, Kent, England
Device: Kobo Clara, Kobo Touch, Kindle, Nook Touch
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I was reading other posts to look for a solution and someone suggested restarting both Windows and the Touch at the same time. I tried this and - it worked!
Sparky |
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| Tags |
| not connecting, touch, usb 3.0, windows 10 |
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