Troubleshooting Old cloud transferred books still listed

fetito666 · 07-03-2017, 05:03 AM

Hello!

1) I have a new Kindle Paperwhite 3.

2) However, in "my library" on the device (not the website!) there are still listed like 230 books that I used to send by email to my old stolen Kindle Paperwhite 2. Those books are not from Amazon.

3) Is this normal? On the Amazon Cloud there is no non-Kindle-content shown. The Kindle Cloud displays correcly my books bought on Amazon.com.

To put it all in a nutshell: Why does my Kindle device show books that I sent by email to my old Kindle, but those are not listed in the Amazon Cloud?

Thank you for your answers!

jhowell · 07-03-2017, 07:51 AM

Books that you e-mailed to your Kindle are stored in Amazon's cloud and will be available for download to other devices registered on your account. On the Amazon web site you need to change the category from "Show Books" to "Show Docs" in order to see them. They are not listed by default.

Amazon calls any book that they didn't provide a "personal document".

fetito666 · 07-03-2017, 05:01 PM

Thank you! Could you please give the link to the option where I can change it to "show docs"?

fetito666 · 07-03-2017, 05:04 PM

Nevermind, Found it.

I thought it was in the Amazon Drive and not the Kindle Content website.

07-03-2017, 05:03 AM	#1
fetito666 Enthusiast Posts: 26 Karma: 10 Join Date: Feb 2015 Device: Kindle Paperwhite 3rd	Old cloud transferred books still listed Hello! 1) I have a new Kindle Paperwhite 3. 2) However, in "my library" on the device (not the website!) there are still listed like 230 books that I used to send by email to my old stolen Kindle Paperwhite 2. Those books are not from Amazon. 3) Is this normal? On the Amazon Cloud there is no non-Kindle-content shown. The Kindle Cloud displays correcly my books bought on Amazon.com. To put it all in a nutshell: Why does my Kindle device show books that I sent by email to my old Kindle, but those are not listed in the Amazon Cloud? Thank you for your answers! Last edited by fetito666; 07-03-2017 at 05:28 AM.

07-03-2017, 07:51 AM	#2
jhowell Grand Sorcerer Posts: 7,070 Karma: 91577715 Join Date: Nov 2011 Location: Charlottesville, VA Device: Kindles	Books that you e-mailed to your Kindle are stored in Amazon's cloud and will be available for download to other devices registered on your account. On the Amazon web site you need to change the category from "Show Books" to "Show Docs" in order to see them. They are not listed by default. Amazon calls any book that they didn't provide a "personal document". Last edited by jhowell; 07-03-2017 at 08:03 AM. Reason: Typo

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07-03-2017, 05:01 PM	#3
fetito666 Enthusiast Posts: 26 Karma: 10 Join Date: Feb 2015 Device: Kindle Paperwhite 3rd	Thank you! Could you please give the link to the option where I can change it to "show docs"?

07-03-2017, 05:04 PM	#4
fetito666 Enthusiast Posts: 26 Karma: 10 Join Date: Feb 2015 Device: Kindle Paperwhite 3rd	Nevermind, Found it. I thought it was in the Amazon Drive and not the Kindle Content website.

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