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Old 05-14-2017, 12:47 PM   #1
chopperbobby
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Join Date: May 2017
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Looking for information
In am having problems with my Paper White. All of the books in it are "Queued".
Somewhere in this forum I ran across a thread regarding this, but I can't find it now.
Will someone please see if you can find it, and let me know where it is? or perhaps you can answer with some information.
Amazon tech support was unable to fix it.
Thank you,
Bob Burns
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Old 05-14-2017, 06:27 PM   #2
knc1
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Your more likely to get help with a technical question by posting it in the technical (Kindle Dev) forum.

Be prepared to provide technical information -
Such as what Paperwhite model (or the first six characters of the serial number) and what firmware version it is running.
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Old 05-14-2017, 07:07 PM   #3
chopperbobby
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chopperbobby began at the beginning.
 
Posts: 25
Karma: 10
Join Date: May 2017
Location: Central Washington State.
Device: Paper White
Quote:
Originally Posted by knc1 View Post
Your more likely to get help with a technical question by posting it in the technical (Kindle Dev) forum.

Be prepared to provide technical information -
Such as what Paperwhite model (or the first six characters of the serial number) and what firmware version it is running.
I thought that was where I was. I'll try your suggestion.
Thanks,
Bob
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Old 05-15-2017, 02:19 AM   #4
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Posts: 17,212
Karma: 18210809
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Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by chopperbobby View Post
I thought that was where I was. I'll try your suggestion.
Thanks,
Bob
You can find a link to that forum at the head of the first index page.
Look for the one named: "Kindle Developer's Corner"
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Old 05-15-2017, 11:26 AM   #5
chopperbobby
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Posts: 25
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Join Date: May 2017
Location: Central Washington State.
Device: Paper White
Quote:
Originally Posted by knc1 View Post
You can find a link to that forum at the head of the first index page.
Look for the one named: "Kindle Developer's Corner"
Got it.
Thank you.
Bob
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Old 05-15-2017, 12:46 PM   #6
chopperbobby
Chopperbobby
chopperbobby began at the beginning.
 
Posts: 25
Karma: 10
Join Date: May 2017
Location: Central Washington State.
Device: Paper White
Quote:
Originally Posted by chopperbobby View Post
In am having problems with my Paper White. All of the books in it are "Queued".
Somewhere in this forum I ran across a thread regarding this, but I can't find it now.
Will someone please see if you can find it, and let me know where it is? or perhaps you can answer with some information.
Amazon tech support was unable to fix it.
Thank you,
Bob Burns
Well, the Paperwhite is working properly now.
I got in a chat with Amazon tech support this morning. The first thing he had me do was update the software. I had already done that last Thursday, but I did it anyway.
That fixed my problem. ?????
Anyway, I'll get familiar with it now and start reading.
Bob
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