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Old 04-08-2017, 07:44 AM   #1
Ozymandias87
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Problem kobo glo hd
Hello everyone, I'm Italian, so sorry for my English. I have a kobo glo hd that has this problem. The screen remains firm and will not budge. What can it be?
Not even with the reset works


http://imgur.com/qRs9Aiy
Last edited by Ozymandias87; 04-08-2017 at 07:49 AM.
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Old 04-08-2017, 07:49 AM   #2
oren64
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Is the link is a picture of the screen? if so you need to fix it, it's not working.
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Old 04-08-2017, 07:55 AM   #3
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Sorry, but the screen is broken. You will need to replace the device.
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Old 04-08-2017, 08:07 AM   #4
Ozymandias87
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Originally Posted by davidfor View Post
Sorry, but the screen is broken. You will need to replace the device.
The glass is not broken, the problem is internal.

I still have to change the reader?
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Old 04-08-2017, 08:11 AM   #5
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The screen fractured substrate the thin layer of glass that's under the outer screen. This is not a warranty issue.
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Old 04-08-2017, 08:21 AM   #6
Ozymandias87
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Originally Posted by oren64 View Post
The screen fractured substrate the thin layer of glass that's under the outer screen. This is not a warranty issue.
What ereader do you recommend to replace it? (under 130 €)

There are ereader colors e-ink?
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Old 04-08-2017, 09:18 AM   #7
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Quote:
Originally Posted by Ozymandias87 View Post
What ereader do you recommend to replace it? (under 130 €)

There are ereader colors e-ink?
From Kobo, you can get an Aura Edition 2 for 119,99 € and an Aura H2O for 179,99 €. I would spend the extra and go for the H2O.

There are some, but they aren't good enough and they are very expensive.
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Old 04-08-2017, 09:38 PM   #8
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When you do get your new reader, please put it in a good case and treat it carefully so that you don't have another break. No impact, no twisting or bending forces, and no extremes of temperature.
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