Calibre Python error on Win10

B_chan · 07-09-2016, 02:06 PM

Hi everyone, I've a huge problem with the last releases of Calibre (2.61 and 2.62)
I'm using it with Win10 and it doesn't work anymore.
Each time I try to open it, it pops up the following message:

Python function terminated unexpectedly
Failed to load icu with error: MemoryLoadLibrary() failed loading icu.pyd (Error Code: 1)

I already tried to uninstall and install again but it did not work.
I have run out of options!!!

Please

theducks · 07-09-2016, 03:10 PM

Are you low on usable RAM? (as reported by Task manger or process explorer)
Is your swap drive (Virtual Memory) disabled?

Runs on W10 x64 w/8G RAM fine

kovidgoyal · 07-09-2016, 03:36 PM

Something on your computer most likely a security/antivirus program is preventing calibre from loading modules it needs.

B_chan · 07-09-2016, 04:36 PM

I have 3gb ram (2,75 usable) on win10 x32 and as antivirus I'm running windows defender.
I tried to disable windows defender but got the same error.
Virtual memory on C: is 200-1247.
Still the same

BetterRed · 07-09-2016, 05:05 PM

@B_chan - have you tried the suggestions in ==>> calibre is not starting on Windows??

And, it is probably worth checking to see if anything 'rings true' in the next FAQ section - calibre freezes/crashes occasionally?

Have you installed/updated any other software recently? - do a sort of Control Panel\All Control Panel Items\Programs and Features by Installed On.

BR

theducks · 07-09-2016, 07:14 PM

Quote:

Originally Posted by B_chan

I have 3gb ram (2,75 usable) on win10 x32 and as antivirus I'm running windows defender.
I tried to disable windows defender but got the same error.
Virtual memory on C: is 200-1247.
Still the same

Plays fine with (X64) Defender

It must be something else

B_chan · 07-10-2016, 02:40 AM

Here is my debug report if it helps:

C:\Users\B_chan>calibre-debug -g
Python function terminated unexpectedly
Failed to load icu with error: MemoryLoadLibrary() failed loading icu.pyd (Error Code: 1)
Traceback (most recent call last):
File "site.py", line 132, in main
File "site.py", line 108, in run_entry_point
File "site.py", line 50, in load_module
File "site-packages\calibre\__init__.py", line 22, in <module>
File "site.py", line 50, in load_module
File "site-packages\calibre\startup.py", line 146, in <module>
File "site.py", line 50, in load_module
File "site-packages\calibre\utils\icu.py", line 28, in <module>
RuntimeError: Failed to load icu with error: MemoryLoadLibrary() failed loading icu.pyd
C:\Program Files\Calibre2\pylib.zip\calibre\ptempfile.py:35: RuntimeWarning: Parent module 'calibre' not found while handling absolute import

I tried everything described in the FAQ page before posting here

07-09-2016, 02:06 PM	#1
B_chan Junior Member Posts: 3 Karma: 10 Join Date: Sep 2011 Device: Sony T1 or Nook	Calibre Python error on Win10 Hi everyone, I've a huge problem with the last releases of Calibre (2.61 and 2.62) I'm using it with Win10 and it doesn't work anymore. Each time I try to open it, it pops up the following message: Python function terminated unexpectedly Failed to load icu with error: MemoryLoadLibrary() failed loading icu.pyd (Error Code: 1) I already tried to uninstall and install again but it did not work. I have run out of options!!! Please

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07-09-2016, 03:10 PM	#2
theducks Well trained by Cats Posts: 30,897 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Are you low on usable RAM? (as reported by Task manger or process explorer) Is your swap drive (Virtual Memory) disabled? Runs on W10 x64 w/8G RAM fine

07-09-2016, 03:36 PM	#3
kovidgoyal creator of calibre Posts: 45,185 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Something on your computer most likely a security/antivirus program is preventing calibre from loading modules it needs.

07-09-2016, 04:36 PM	#4
B_chan Junior Member Posts: 3 Karma: 10 Join Date: Sep 2011 Device: Sony T1 or Nook	I have 3gb ram (2,75 usable) on win10 x32 and as antivirus I'm running windows defender. I tried to disable windows defender but got the same error. Virtual memory on C: is 200-1247. Still the same

07-09-2016, 05:05 PM	#5
BetterRed null operator (he/him) Posts: 21,616 Karma: 29710338 Join Date: Mar 2012 Location: Sydney Australia Device: none	@B_chan - have you tried the suggestions in ==>> calibre is not starting on Windows?? And, it is probably worth checking to see if anything 'rings true' in the next FAQ section - calibre freezes/crashes occasionally? Have you installed/updated any other software recently? - do a sort of Control Panel\All Control Panel Items\Programs and Features by Installed On. BR

07-10-2016, 02:40 AM	#7
B_chan Junior Member Posts: 3 Karma: 10 Join Date: Sep 2011 Device: Sony T1 or Nook	Here is my debug report if it helps: C:\Users\B_chan>calibre-debug -g Python function terminated unexpectedly Failed to load icu with error: MemoryLoadLibrary() failed loading icu.pyd (Error Code: 1) Traceback (most recent call last): File "site.py", line 132, in main File "site.py", line 108, in run_entry_point File "site.py", line 50, in load_module File "site-packages\calibre\__init__.py", line 22, in <module> File "site.py", line 50, in load_module File "site-packages\calibre\startup.py", line 146, in <module> File "site.py", line 50, in load_module File "site-packages\calibre\utils\icu.py", line 28, in <module> RuntimeError: Failed to load icu with error: MemoryLoadLibrary() failed loading icu.pyd C:\Program Files\Calibre2\pylib.zip\calibre\ptempfile.py:35: RuntimeWarning: Parent module 'calibre' not found while handling absolute import I tried everything described in the FAQ page before posting here

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