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Old 06-23-2016, 02:54 PM   #1
JimReid
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Angry Need Help-Can't send via email to kindle

I have tried everything I can think of including disabling AV and all add on security systems. Nothing seems to work. I waited through the last three updates to Calibre and am now on version 2.59 and still getting the same results :

calibre, version 2.59.0 (win32, embedded-python: True)
Failed to email book: Failed: Email The Sweetest Dark to JimReid_698@kindle.com

Starting job: Email The Sweetest Dark to JimReid_698@kindle.com

Sending failed...

Traceback (most recent call last):
File "site-packages\calibre\gui2\email.py", line 43, in run
File "site-packages\calibre\gui2\email.py", line 130, in sendmail
File "site-packages\calibre\utils\smtp.py", line 116, in sendmail
File "site-packages\calibre\utils\smtp.py", line 108, in sendmail_direct
IOError: Failed to send mail: error(10013, 'An attempt was made to access a socket in a way forbidden by its access permissions')


Retrying in 1 seconds...

Waiting 1 seconds before sending, to avoid being marked as spam.
You can control this delay via Preferences->Tweaks

Sending failed...

Traceback (most recent call last):
File "site-packages\calibre\gui2\email.py", line 43, in run
File "site-packages\calibre\gui2\email.py", line 130, in sendmail
File "site-packages\calibre\utils\smtp.py", line 116, in sendmail
File "site-packages\calibre\utils\smtp.py", line 108, in sendmail_direct
IOError: Failed to send mail: error(10013, 'An attempt was made to access a socket in a way forbidden by its access permissions')

Job: "Email The Sweetest Dark to JimReid_698@kindle.com" failed with error:
Traceback (most recent call last):
File "site-packages\calibre\gui2\threaded_jobs.py", line 83, in start_work
File "site-packages\calibre\gui2\email.py", line 98, in __call__
IOError: Failed to send mail: error(10013, 'An attempt was made to access a socket in a way forbidden by its access permissions')

Called with args: (u'C:\\Users\\JimRe\\AppData\\Local\\Temp\\calibre _pgcszk\\tnplrzcaltmpfmt.mobi', u'The Sweetest Dark - Abe, Shana.mobi', u'JimReid_698@kindle.com', u'E-book: The Sweetest Dark', u'Attached, you will find the e-book\n\nThe Sweetest Dark\n\tby Abe, Shana\n\nin the MOBI format.') {u'notifications': <Queue.Queue instance at 0x09FA5E40>, u'log': <calibre.utils.logging.GUILog object at 0x0A32C970>, u'abort': <threading._Event object at 0x0A32C8F0>}


Not sure what it means by 'An attempt was made to access a socket in a way forbidden by its access permissions'. If this is something to do with the firewall I would think disabling the firewall would allow it to work (it doesn't). Is there some place special that the 'socket' must be enabled? Any help would be appreciated as I cannot get my books to my Kindle as it stands without a hardwire between the pc and kindle.

Thaks,
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Old 06-23-2016, 08:51 PM   #2
kovidgoyal
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http://manual.calibre-ebook.com/faq....-using-calibre
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Old 06-24-2016, 08:24 AM   #3
JimReid
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I read your reply to my query and went to the manual. Couple things.

1. my email worked before about ver 2.55. Only when I updated did it stop working.
2. I misread the requirement about the formats that Kindle would accept and thought that it HAD to be AWZ3 so I added that but when I read further I saw that format WAS NOT acceptable so I just removed it (same results). Not sure how to edit the formats and had to remove the email address and re-add it to get the AWZ3 off of the formats.
3. I'm using Outlook with a Comcast email account the so Gmail would not be a problem. I do have GMail also but don't use it except to receive email into my inbox (never SEND by gmail).

Hopefully this will give you more insite to my issue because this I a real problem for me not being able to send my books to my Kindle easily as before.

Thanks for your responses.

Jim
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Old 06-24-2016, 09:50 AM   #4
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Your error is caused by your security program (antivirus/firewall) blocking calibre. Follow the instructions in that link -- there is no more wisdom on the subject available.
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