05-22-2016, 07:49 PM
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#1 |
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Enthusiast
 Posts: 36
Karma: 10
Join Date: May 2014
Device: Kobo Aura
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White bright pixel on brand new H2O
Long time since I posted... Finally updated from my Aura 6 and bought an Aura H2O. I am happy with the decision and the device is amazing.
The only sad part in this is a bright white pixel that doesn't go away. Is this warranty replacement material? Does anyone think I'll have any luck asking for a new unit? |
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05-22-2016, 09:07 PM
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#2 |
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Grand Sorcerer
 Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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That's a manufacturing defect in the light guide. Kobo will replace it.
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05-23-2016, 03:57 AM
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#3 |
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Enthusiast
Posts: 36
Karma: 10
Join Date: May 2014
Device: Kobo Aura
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Thanks davidfor, I'll go to the store to have it replaced!
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05-24-2016, 08:29 PM
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#4 | |
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Grand Sorcerer
Posts: 45,629
Karma: 60184181
Join Date: Jan 2007
Location: Peru
Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour
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Quote:
That's nasty. You should try to get a replacement if it bothers you. |
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