Windows doesn't recognize USB device

joikd · 08-05-2008, 11:49 PM

I've tried installing and uninstalling three different USB drivers. None of them work--Windows never recognizes my 1150.

Any ideas?

sassanik · 08-06-2008, 03:32 PM

Did you download the driver from the ebookwise.com website?

http://www.ebookwise.com/servlet/mw?...Bdrivers&si=43

Next step, make sure you have your eb 1150 hooked up to the USB cord, and is OFF. Then turn it ON, this seems to work best for me.

Did you activate using the phone cord? I could not figure out how to do that without using the phone cord they provided. Luckily my parents have a LAN line, cause I use a cell phone only.

When your EB 1150 is hooked up your computer won't have it show up as it would a normal USB device. Particularly if you are used to using USB flash drives. I believe it shows up as a modem type device?

Hopefully this helps!

Amy

joikd · 08-06-2008, 08:40 PM

Thanks for the reply. I did exactly as you wrote. As soon as I turn on the reader, a little message balloon pops up on the system tray that says "USB device not recognized". This occurs even though the radio tower (no waves) is displayed in the system tray.

Any other ideas?

lmarie · 08-06-2008, 08:52 PM

Did you try all the USB ports? I know some people were having recognition problems with the Cybook early on, and had to find a good (usable) port.

DMcCunney · 08-06-2008, 09:34 PM

Quote:

Originally Posted by joikd

Thanks for the reply. I did exactly as you wrote. As soon as I turn on the reader, a little message balloon pops up on the system tray that says "USB device not recognized". This occurs even though the radio tower (no waves) is displayed in the system tray.

Any other ideas?

Which version of Windows are you running? And are you plugging into a motherboard USB port, or a port on a hub?

The Windows popup seems to indicate it sees something on the port, but doesn't know what.

Yuo might also right-click on the My Computer icon, select Properties, choose the Hardware tab, and click the Device Manager button. Expand the Universal Serial Bus controllers list to see what Windows thinks is connected.

Offhand, it sounds like the driver didn't successfully install.
______
Dennis

joikd · 08-06-2008, 09:56 PM

Quote:

Originally Posted by lmarie

Did you try all the USB ports? I know some people were having recognition problems with the Cybook early on, and had to find a good (usable) port.

Bingo! That did it! I guess it didn't like my front ports.

Thanks everyone!

08-05-2008, 11:49 PM	#1
joikd Junior Member Posts: 4 Karma: 10 Join Date: Aug 2008 Device: 1150	Windows doesn't recognize USB device I've tried installing and uninstalling three different USB drivers. None of them work--Windows never recognizes my 1150. Any ideas?

08-06-2008, 03:32 PM	#2
sassanik Guru Posts: 774 Karma: 1211741 Join Date: May 2008 Location: Oregon Device: EB1150, iPhone, Cool-er Purple, Pocketbook 360, Kindle Fire	USB driver Did you download the driver from the ebookwise.com website? http://www.ebookwise.com/servlet/mw?...Bdrivers&si=43 Next step, make sure you have your eb 1150 hooked up to the USB cord, and is OFF. Then turn it ON, this seems to work best for me. Did you activate using the phone cord? I could not figure out how to do that without using the phone cord they provided. Luckily my parents have a LAN line, cause I use a cell phone only. When your EB 1150 is hooked up your computer won't have it show up as it would a normal USB device. Particularly if you are used to using USB flash drives. I believe it shows up as a modem type device? Hopefully this helps! Amy

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08-06-2008, 08:40 PM	#3
joikd Junior Member Posts: 4 Karma: 10 Join Date: Aug 2008 Device: 1150	Thanks for the reply. I did exactly as you wrote. As soon as I turn on the reader, a little message balloon pops up on the system tray that says "USB device not recognized". This occurs even though the radio tower (no waves) is displayed in the system tray. Any other ideas?

08-06-2008, 08:52 PM	#4
lmarie Dilettante Posts: 153 Karma: 500 Join Date: Dec 2007 Location: Philadelphia area Device: EB1150, Cybook Gen3, Kobo Touch, Kobo Glo, Kobo Clara BW	Did you try all the USB ports? I know some people were having recognition problems with the Cybook early on, and had to find a good (usable) port.

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