My kobo glo reset itself

Moska · 05-09-2016, 08:04 AM

Today when I picked up my kobo glo reader I noticed it said something strange instead of the cover of the book I was reading. It said battery was too low. I didn't think it was important at first, but when I connected it to my computer a load menu appeared, my kobo seemed to be reset

I logged in again and loaded my library and all, but my statistics are lost, my read book count was back to zero even when I marked as read the books I already read the count was still zero. My achievements are also lost also the non-kobo epubs I added myself, and the book I was reading (the count of montecristo) was from chapter 58 back to 55.
I've tried to leave it as it used to be but I am worried? Why do you think it happened? Is it a known issue? Does something trigger it so I can avoid doing it in the future?
Thanks in advance.

dakini · 05-14-2016, 02:56 AM

I had this happen about 6 or 7 months ago. Knock on wood, it's not happened since. Not sure what caused it.

Sunlite · 05-14-2016, 04:12 AM

My best guess is, that your device database got corrupted and could not be read by the device anymore.

If you use Calibre, you can backup your Kobo database withe the Kobo Utilities plugin.
If anything like the above happened again, you could re-load the last working copy of the database and get at least your achievements and reading statistics back.

05-09-2016, 08:04 AM	#1
Moska Junior Member Posts: 6 Karma: 168376 Join Date: Apr 2015 Device: Kobo Glo	My kobo glo reset itself Today when I picked up my kobo glo reader I noticed it said something strange instead of the cover of the book I was reading. It said battery was too low. I didn't think it was important at first, but when I connected it to my computer a load menu appeared, my kobo seemed to be reset I logged in again and loaded my library and all, but my statistics are lost, my read book count was back to zero even when I marked as read the books I already read the count was still zero. My achievements are also lost also the non-kobo epubs I added myself, and the book I was reading (the count of montecristo) was from chapter 58 back to 55. I've tried to leave it as it used to be but I am worried? Why do you think it happened? Is it a known issue? Does something trigger it so I can avoid doing it in the future? Thanks in advance. Last edited by Moska; 05-09-2016 at 08:09 AM.

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05-14-2016, 02:56 AM	#2
dakini not "it" Posts: 236 Karma: 1687996 Join Date: Aug 2012 Device: Kindle 7th gen	I had this happen about 6 or 7 months ago. Knock on wood, it's not happened since. Not sure what caused it.

05-14-2016, 04:12 AM	#3
Sunlite Addict Posts: 206 Karma: 547516 Join Date: Mar 2008 Location: Berlin, Germany Device: KObo Clara, Kobo Aura, PRS-T1, PB602, CyBook Gen3	My best guess is, that your device database got corrupted and could not be read by the device anymore. If you use Calibre, you can backup your Kobo database withe the Kobo Utilities plugin. If anything like the above happened again, you could re-load the last working copy of the database and get at least your achievements and reading statistics back.

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