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Old 05-05-2016, 10:01 PM   #1
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Calibre cannot load Kobo library on first try
Hi. I looked through this and the Calibre forum but figured Kobo users would know better. For a few months, the first time I connect my Kobo H2O to Calibre it fails to read the Kobo library. I have to disconnect it and connect again and then it works. Any ideas? Thanks.
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Old 05-05-2016, 10:39 PM   #2
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That's a new one. I need some information:

- What Calibre version?
- What firmware version?
- What OS and version?
- Is there an error message?
- Can the OS see the device when it is connected the first time?
- What happens the device is already connected when you start calibre?
- Can you run the "debug device connection" on the Miscellaneous page of the calibre preferences and post the results.
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Old 05-06-2016, 12:48 AM   #3
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Have you tried to use different cables?




.
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Old 05-06-2016, 07:59 AM   #4
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Quote:
Originally Posted by davidfor View Post
That's a new one. I need some information:

Thanks for the response. The problem is intermittent.

- What Calibre version?

2.55

- What firmware version?

3.19.5761

- What OS and version?

OSX Capitan 10.11.4

- Is there an error message?

Something like could not synch library with device. Then if I go to jobs I see a red cross next to "get list of books on device."

- Can the OS see the device when it is connected the first time?

OS sees the device and Calibre sees the device. It shows both the main device and the memory card. It just doesn't show anything on the device.

- What happens the device is already connected when you start calibre?

I never do that so I would have to do it several times to see if the problem repeats since it is intermittent.

- Can you run the "debug device connection" on the Miscellaneous page of the calibre preferences and post the results.
Will do.

Thanks.
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Old 05-06-2016, 07:59 AM   #5
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Have you tried to use different cables?


.
I have but thanks for the suggestion.
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Old 05-06-2016, 08:20 AM   #6
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Quote:
Originally Posted by Stingo View Post
Something like could not synch library with device. Then if I go to jobs I see a red cross next to "get list of books on device."
If there is an error during the sync, then that's probably the most important thing to see.
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