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Old 12-25-2015, 03:20 PM   #1
Ricky D'Angelo
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Kindle Fire 7 error
I'm getting the following error prompt while trying to use my Kindle Fire 7 with calibre.

Quote:
calibre Debug log
calibre 2.47 isfrozen: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '7', '6.1.7601')
Python 2.7.9


calibre, version 2.47.0
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
Has anyone else run into this issue?
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Old 12-25-2015, 03:51 PM   #2
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has it ever worked?
Did (can) you set the fire to look like a disk instead of a MTP (or PTP ) device?
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Old 12-25-2015, 04:38 PM   #3
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Quote:
Originally Posted by theducks View Post
has it ever worked?
Did (can) you set the fire to look like a disk instead of a MTP (or PTP ) device?
Yes it worked the first time I connected the fire to calibre however the next day it stopped working. Updating calibre didn't help. Not sure how to get fire to look like a disk but I was able to use calibre to email the book to my fire as a workaround.
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Old 12-25-2015, 04:51 PM   #4
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Quote:
Originally Posted by Ricky D'Angelo View Post
Yes it worked the first time I connected the fire to calibre however the next day it stopped working. Updating calibre didn't help. Not sure how to get fire to look like a disk but I was able to use calibre to email the book to my fire as a workaround.
If it is available, it would be a setting on the FIRE

BTW Can you see the file on the fire using Explorer?
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Old 12-25-2015, 06:02 PM   #5
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Quote:
Originally Posted by theducks View Post
If it is available, it would be a setting on the FIRE

BTW Can you see the file on the fire using Explorer?
The only option is under Device Options>Developers Options>USB computer connections. Once there the only option is to toggle between MTP and PTP. Neither option allowed the fire to work with calibre. I can see the file on the fire using Explorer which I've used to sideload books.
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Old 12-25-2015, 07:10 PM   #6
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Quote:
Originally Posted by Ricky D'Angelo View Post
The only option is under Device Options>Developers Options>USB computer connections. Once there the only option is to toggle between MTP and PTP. Neither option allowed the fire to work with calibre. I can see the file on the fire using Explorer which I've used to sideload books.
MTP is supposed to be good (PTP is for cameras only)
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Old 12-25-2015, 07:53 PM   #7
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Quote:
Originally Posted by theducks View Post
MTP is supposed to be good (PTP is for cameras only)
Yes, it is set to MTP and still Calibre is not able to connect with the Fire without an error prompt. I even tried rebooting the computer, restaring the fire tab yet still continued to get the following error message.

Quote:

calibre, version 2.47.0
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

-------------------------------------------------------------------------------------------------------------------------
calibre Debug log
calibre 2.47 isfrozen: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '7', '6.1.7601')
Like I said, Calibre is able to send books to my fire via email which is a good workaround since hooking it up via usb isn't working. However, if someone would like to manage a large book collection on their fire via calibre it would be useful to have this bug fixed.

* Edit*
I just noticed on the error log that I may've downloaded the 32 bit version of Calibre. Would downloading the 64 bit version solve the problem since my computer is running 64 bit Windows?

*Edit*
Well so far the kindle fire isn't working with the 64bit version of Calibre either.

Quote:
calibre Debug log
calibre 2.47 [64bit] isfrozen: True is64bit: True
Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.9
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
Failed to initialize plugin: u'C:\\Users\\NOF\\AppData\\Roaming\\calibre\\plugi ns\\iOS reader applications.zip'
Traceback (most recent call last):
File "site-packages\calibre\customize\ui.py", line 587, in initialize_plugins
File "site-packages\calibre\customize\ui.py", line 53, in load_plugin
File "site-packages\calibre\customize\zipplugin.py", line 197, in load
File "importlib\__init__.py", line 37, in import_module
File "site-packages\calibre\customize\zipplugin.py", line 179, in load_module
File "calibre_plugins.ios_reader_apps.__init__", line 43, in <module>
ImportError: No module named PyQt4.Qt
Successfully initialized third party plugins: DeDRM && Copy Cover To Device && Kindle Collections && Marvin XD
Starting up...
Traceback (most recent call last):
File "site-packages\calibre\gui2\ui.py", line 152, in __init__
File "site-packages\calibre\gui2\ui.py", line 166, in init_iaction
File "site-packages\calibre\customize\__init__.py", line 582, in load_actual_plugin
File "importlib\__init__.py", line 37, in import_module
File "site-packages\calibre\customize\zipplugin.py", line 179, in load_module
File "calibre_plugins.copy_cover_to_device.ui", line 16, in <module>
ImportError: No module named PyQt4.Qt
Traceback (most recent call last):
File "site-packages\calibre\gui2\ui.py", line 152, in __init__
File "site-packages\calibre\gui2\ui.py", line 166, in init_iaction
File "site-packages\calibre\customize\__init__.py", line 582, in load_actual_plugin
File "importlib\__init__.py", line 37, in import_module
File "site-packages\calibre\customize\zipplugin.py", line 179, in load_module
File "calibre_plugins.kindle_collections.ui", line 11, in <module>
ImportError: No module named PyQt4.Qt
Traceback (most recent call last):
File "site-packages\calibre\gui2\ui.py", line 152, in __init__
File "site-packages\calibre\gui2\ui.py", line 166, in init_iaction
File "site-packages\calibre\customize\__init__.py", line 582, in load_actual_plugin
File "importlib\__init__.py", line 37, in import_module
File "site-packages\calibre\customize\zipplugin.py", line 179, in load_module
File "calibre_plugins.marvin_manager.action", line 19, in <module>
ImportError: No module named PyQt4.Qt
Started up in 17.06 seconds with 374 books
Last edited by Ricky D'Angelo; 12-25-2015 at 08:30 PM.
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Old 12-25-2015, 08:43 PM   #8
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On my Nexus 7, it connects in charging mode. To change to either PTP or MTP you need to select the notification of connection in the drop down list, and select the desired mode there. This is for the life of THIS connection and needs to be redone on each connection.
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Old 12-26-2015, 04:36 AM   #9
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On the kindle fire I don't know if there is a "charging mode." Anyway, it seems easier for now to use the wireless capablities of calibre to send my books to the fire instead of the usb cable. Since I was able to install google play on my kindle I downloaded the demo version of calibre companion and just sent a book that way. Still it would nice to be able to transfer books via usb in case the internet is down for whatever reason.
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Old 01-15-2016, 10:45 PM   #10
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I'm currently in the process of downloading to calibre 2.49 to see if this resolves the connectivity problem with the kindle fire. In the meantime I ran the following command prompt (i hope) and got the following results.

Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\NOF>calibre-debug -c "import win32file, string, os; t = win32file.GetDr
iveType; print ' '.join(['%s:%s' % (d, t(d + ':' + os.sep)) for d in string.asci
i_uppercase if t(d+':'+os.sep) > 1])"
C:3 D:3 E:5

C:\Users\NOF>
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Old 01-15-2016, 10:49 PM   #11
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Was the Kindle attached? That says drives C and D are local (non removable) and E is an optical drive. No removable drives found.
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Old 01-15-2016, 10:57 PM   #12
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Thanks, I have no idea what that says. . . the kindle fire was attached. This is the error log i got with the kindle attached.
Quote:
calibre, version 2.47.0
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error
Hopefully updating to calibre 2.49 will resolve the problem. . .
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Old 01-15-2016, 11:18 PM   #13
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When I search these forums for wpderror the standard advice seems to be to reboot both the PC and the device.
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Old 01-16-2016, 05:36 PM   #14
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Quote:
Originally Posted by PeterT View Post
When I search these forums for wpderror the standard advice seems to be to reboot both the PC and the device.
Rebooted both PC/device, updated Calibre to 2.49 and still no joy. . .


Quote:
calibre, version 2.49.0
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error
Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\NOF>calibre-debug -c "import win32file, string, os; t = win32file.GetDr
iveType; print ' '.join(['%s:%s' % (d, t(d + ':' + os.sep)) for d in string.asci
i_uppercase if t(d+':'+os.sep) > 1])"
C:3 D:3 E:5

C:\Users\NOF>
Last edited by Ricky D'Angelo; 01-16-2016 at 05:49 PM.
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Old 01-16-2016, 10:18 PM   #15
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Location: Mumbai, India
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That is an error transferring a file to the device. If rebotting does not fix it, your remaining options are

1) Resetting the device
2) Using one of the wireless transfer methods described here:
http://manual.calibre-ebook.com/faq....kindle-fire-hd
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