Aura H2O My Kobo Aura H2O won't stop rebooting

camililou · 11-14-2015, 08:58 AM

Hey everyone!
Since the last time I added books to my Kobo, it won't stop rebooting. I am not able to connect it to the computer to remove some book, since I need to click ''connect'' on the screen of my Kobo and it doesn't work because it is continuously restarting.

Also, the ''Restart'' button on the tablet doesn't help...
I also tried to let it go until the battery was empty, but it started to reboot the moment I plugged it in the computer.
Can someone help me ?

***Sorry if my english is bad, it is not my first language.

filmo · 11-14-2015, 04:54 PM

You could have new book that it can not process. Delete all of the new books installed just before this problem then add them again in smaller batches to find problem book. Get your books from better source can reduce chance of have this happen again. What is the book format? Some of the Kobo supported formats have more problems than others? Even books from Kobo can have problems. If it was from Kobo let them know so it can be fixed.

GeoffR · 11-14-2015, 05:36 PM

But, you can't delete a book if the device reboots before you can get to the library menu or connect to USB (unless you open the device to remove the internal SD card, but this is not a good idea on the H2O because the waterproofing seal will be broken.)

You should be able to initiate a factory reset (not just a basic or pinhole reset) somehow, this page has one method (manual factory reset), and I think there are others if that doesn't work, but you might want to wait to hear from someone who has done it on a H2O.

Edit: Someone had a similar problem in this thread, there are some details there about the different ways to start a manual factory reset.

filmo · 11-15-2015, 07:46 AM

Good reason to have reader that has external uSD card slot and load side loaded there. Books bought from kobo should be ok but nothing perfect. External SD card I know made it easy to recover. This also made not worry about bricking my Kobos. Bricking my PC I always regarded as intertainig learning experance not end of devise or data which should backed up.

11-14-2015, 08:58 AM	#1
camililou Junior Member Posts: 1 Karma: 10 Join Date: Nov 2015 Device: Kobo Aura H2O	My Kobo Aura H2O won't stop rebooting Hey everyone! Since the last time I added books to my Kobo, it won't stop rebooting. I am not able to connect it to the computer to remove some book, since I need to click ''connect'' on the screen of my Kobo and it doesn't work because it is continuously restarting. Also, the ''Restart'' button on the tablet doesn't help... I also tried to let it go until the battery was empty, but it started to reboot the moment I plugged it in the computer. Can someone help me ? ***Sorry if my english is bad, it is not my first language.

11-14-2015, 05:36 PM	#3
GeoffR Wizard Posts: 3,821 Karma: 19162882 Join Date: Nov 2012 Location: Te Riu-a-Māui Device: Kobo Glo	But, you can't delete a book if the device reboots before you can get to the library menu or connect to USB (unless you open the device to remove the internal SD card, but this is not a good idea on the H2O because the waterproofing seal will be broken.) You should be able to initiate a factory reset (not just a basic or pinhole reset) somehow, this page has one method (manual factory reset), and I think there are others if that doesn't work, but you might want to wait to hear from someone who has done it on a H2O. Edit: Someone had a similar problem in this thread, there are some details there about the different ways to start a manual factory reset. Last edited by GeoffR; 11-14-2015 at 05:59 PM. Reason: Link to similar thread

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11-14-2015, 04:54 PM	#2
filmo Wizard Posts: 1,326 Karma: 1077205 Join Date: Jun 2011 Device: Kobo Touch, Sony T1, Kobo Mini	You could have new book that it can not process. Delete all of the new books installed just before this problem then add them again in smaller batches to find problem book. Get your books from better source can reduce chance of have this happen again. What is the book format? Some of the Kobo supported formats have more problems than others? Even books from Kobo can have problems. If it was from Kobo let them know so it can be fixed.

11-15-2015, 07:46 AM	#4
filmo Wizard Posts: 1,326 Karma: 1077205 Join Date: Jun 2011 Device: Kobo Touch, Sony T1, Kobo Mini	Good reason to have reader that has external uSD card slot and load side loaded there. Books bought from kobo should be ok but nothing perfect. External SD card I know made it easy to recover. This also made not worry about bricking my Kobos. Bricking my PC I always regarded as intertainig learning experance not end of devise or data which should backed up.

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