cracked glass Onyx M96C

kogarashi · 09-02-2015, 04:42 AM

Hi everyone! Newbie from the Netherland with a question here

At the beginning of August I received my Onyx M96C. I treated it as if it were my baby, but the glass behind the screen somehow managed to crack anyway, which is very unfortunate. Especially because I've only had this ereader for about a month.

The webshop I got it from told me they can't do anything as it doesn't fall under the warranty and they told me I might as well buy a new one as replacing the screen would cost me more than the ereader itself. So that's 300 euro down the drain, which I'm having a hard time to accept

( in fact, I'm livid, but protesting probably won't help).

While this shop told me that it'll cost more than the device itself to repair, I was wondering if this is true for every shop and if someone might know where I could get it fixed anyway and what the estimated costs would be (as I'm located in the Netherlands so a US address might not be very feasible

).

Or if it really is that expensive, if anyone might know of a sturdier ereader (or even eprinter) with a big screen (preferably 9.7" but 8" will do in a pinch) aside from a secondhand kindle DX.

meeera · 09-02-2015, 06:36 AM

Quote:

Originally Posted by kogarashi

Or if it really is that expensive, if anyone might know of a sturdier ereader (or even eprinter) with a big screen (preferably 9.7" but 8" will do in a pinch) aside from a secondhand kindle DX.

You haven't specified e-ink, so: pretty much any tablet will be sturdier than these devices, and they come in a variety of sizes.

kogarashi · 09-02-2015, 08:01 AM

Ah, my apologies, I didn't realize that ereaders could be something other than e-ink.

Since I already have an Ipad
and am specfically trying to get away from lcd screens etc. I'm still on the lookout for a decent large screen e-ink ereader, as in , one that doesn't break just by looking at it

That is, if this one's impossible to repair.

As a comparison, I used to have a Sony PRS 600( I think...), I took it everywhere in my backpack for years and never experienced any breakage/faults. Because it got stolen and I preferred a bigger screen I ended up with the M96C.

09-02-2015, 04:42 AM	#1
kogarashi Junior Member Posts: 2 Karma: 10 Join Date: Sep 2015 Device: Boox Onyx M96C	cracked glass Onyx M96C Hi everyone! Newbie from the Netherland with a question here At the beginning of August I received my Onyx M96C. I treated it as if it were my baby, but the glass behind the screen somehow managed to crack anyway, which is very unfortunate. Especially because I've only had this ereader for about a month. The webshop I got it from told me they can't do anything as it doesn't fall under the warranty and they told me I might as well buy a new one as replacing the screen would cost me more than the ereader itself. So that's 300 euro down the drain, which I'm having a hard time to accept ( in fact, I'm livid, but protesting probably won't help). While this shop told me that it'll cost more than the device itself to repair, I was wondering if this is true for every shop and if someone might know where I could get it fixed anyway and what the estimated costs would be (as I'm located in the Netherlands so a US address might not be very feasible ). Or if it really is that expensive, if anyone might know of a sturdier ereader (or even eprinter) with a big screen (preferably 9.7" but 8" will do in a pinch) aside from a secondhand kindle DX.

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09-02-2015, 08:01 AM	#3
kogarashi Junior Member Posts: 2 Karma: 10 Join Date: Sep 2015 Device: Boox Onyx M96C	Ah, my apologies, I didn't realize that ereaders could be something other than e-ink. Since I already have an Ipad and am specfically trying to get away from lcd screens etc. I'm still on the lookout for a decent large screen e-ink ereader, as in , one that doesn't break just by looking at it That is, if this one's impossible to repair. As a comparison, I used to have a Sony PRS 600( I think...), I took it everywhere in my backpack for years and never experienced any breakage/faults. Because it got stolen and I preferred a bigger screen I ended up with the M96C.

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