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Old 05-05-2015, 10:05 PM   #1
miwo76
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Kobo Concierge service? Anyone try it?
Just got a Kobo Glo HD - how does one contact the Kobo Concierge service?
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Old 05-05-2015, 10:40 PM   #2
Ripplinger
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I got an email a few days ago from Kobo welcoming me "to my Kobo Glo HD." I didn't register it but probably when I synced to get the firmware update is when they got my info. One of the items covered in the email is about the concierge system where it says:

"Your Kobo Glo HD includes a free exclusive concierge service for tips on getting started, personalized eBook recommendations, plus exciting offers just for you*.
Call: 1-884-342-4436

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*Exclusive to Kobo Glo HD. Available 9AM-9PM local time, 7 days a week. Service supported in Canada, United States, Australia, New Zealand, France, Germany, Italy, Netherlands, Spain, United Kingdom, Portugal and Brazil only."

I called the number for the heck of it and seemed like it was going to connect to a live person, not just a bunch of automated recordings, since it said calls may be monitored. But since I really had nothing to ask, I hung up before that point.

884 seems to be a free area code, there is no charge involved.
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Old 05-16-2015, 01:09 PM   #3
PatrickTC
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I can't see the point unless you are really a newbie. If the Glo HD is your first device it might be handy, but if you already have a fairly good idea what you are doing?

And I don't need advice on what to read next -- I have hundreds of books that I WANT to read, and add a few more to the list every week -- I am NEVER going to read everything I want to, already!
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Old 05-16-2015, 09:30 PM   #4
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Originally Posted by PatrickTC View Post
And I don't need advice on what to read next -- I have hundreds of books that I WANT to read, and add a few more to the list every week -- I am NEVER going to read everything I want to, already!
If they were actually suggesting what to read next, that might be handy. Sometimes it can be hard to decide. They would need to know all the books I have available, what I have been reading and what my mood is and I don't remember that "mood detector" was one of the features of the Glo HD. Of course, what they are really doing is telling me what to buy now. And I have no hassle with that as the current recommendations aren't to bad for me.
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