books on board rocks!

basschick · 06-17-2008, 09:31 PM

kudos to books on board support!

we bought my cybook from www.booksonboard.com because i wanted a cover and liked the idea of $25 of books. their shipping was fast and easy, and they've gotten back to me quickly whenever i had a question.

this morning, after reading the cracked screen threads, i decided i wanted to get the damage policy. they don't offer it separately, but i wrote to them and they got me all set up very quickly. there was an issue with my account that they fixed pretty much instantly.

if you're looking for the premium cybook package with cover plus $25 worth of ebooks, or if you're just shopping for something new to read and haven't tried books on board, i recommend them as a great store and really nice people

Ervserver · 06-17-2008, 10:44 PM

Great post basschick, good to know good customer service still exists

JSWolf · 06-25-2008, 09:52 PM

If I was purchasing a Gen3, I would definitely get the damage policy. Well done basschick!

06-17-2008, 09:31 PM	#1
basschick Wizard Posts: 1,096 Karma: 4695691 Join Date: May 2008 Device: Kindle Paperwhite	books on board rocks! kudos to books on board support! we bought my cybook from www.booksonboard.com because i wanted a cover and liked the idea of $25 of books. their shipping was fast and easy, and they've gotten back to me quickly whenever i had a question. this morning, after reading the cracked screen threads, i decided i wanted to get the damage policy. they don't offer it separately, but i wrote to them and they got me all set up very quickly. there was an issue with my account that they fixed pretty much instantly. if you're looking for the premium cybook package with cover plus $25 worth of ebooks, or if you're just shopping for something new to read and haven't tried books on board, i recommend them as a great store and really nice people

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06-17-2008, 10:44 PM	#2
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	Great post basschick, good to know good customer service still exists

06-25-2008, 09:52 PM	#3
JSWolf Resident Curmudgeon Posts: 79,005 Karma: 144284074 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	If I was purchasing a Gen3, I would definitely get the damage policy. Well done basschick!

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