Aura HD Help; I Need to Open My Aura HD Because....

MarciaCat · 11-19-2014, 02:54 AM

Like the title says I need to open my HD; the reason being that I have had problems recently getting it to make a connection to charge or sideload books (it was never the cable, I have no problem with the same cords with my regular Aura) and tonight the little metal bit on the reader that I plug into came loose and fell back into the bod of the reader.

I know I've seen instructions on how to open the HD and I think I've seen someone else with this problem but I cannot seem to find any of it.

I did find a YouTube video showing how to open the case with a little plastic tool but that's as far as it went; I would need to get a similar tool somewhere but I have no idea if this is something I can fix or not, if it involves soldering anything I'm out of luck there.

Can anyone help me or should I ask Santa to bring me an Aura H20?

Fortunately I have my plain Aura to use in the meantime.

HughA · 11-19-2014, 04:11 AM

This happened to my Kobo Mini, the socket had broken away from the circuit board. Unfortunately the pins are so small and close together that re-soldering was not really possible without specialist tools and I had to give up. Seems to be a poor design and I hope it doesn't happen to my Glo.

MarciaCat · 11-19-2014, 03:32 PM

Hugh, That's what I was afraid of, having to solder it back in place. Unless someone here can offer up a cure that doesn't involve me soldering anything I guess I can put it up for sale for parts, the screen is fine with no pinholes I can see and the case is in good shape. In the meantime if anyone has a fix I could try please let me know.

So I guess I'll be asking Santa for an H20.

MarciaCat · 11-21-2014, 06:28 PM

It looks like the Santa/the'Birthday Elf' (Xmas Eve birthday) will be bringing me an H2O; my sister and brother-in-law were pleased to have shopping solved so easily.

On the advice of a friend I have contacted Kobo online customer service with my problem and a couple pictures in the hopes (albeit a long shot) of getting it replaced with a refurbed HD. If they do it I'll be very happy I didn't open it and if not, well there's always the possibility that someone here will be looking for an otherwise in good condition HD for parts and/or a cover. Considering I got the HD and official Kobo cover here in the flea market for about half what I would've paid new I'm not out all that much either way.

11-19-2014, 02:54 AM	#1
MarciaCat Cat Lady & Trekkie Posts: 421 Karma: 221630 Join Date: Jul 2007 Location: San Diego, CA Device: Kobo Libra, Kobo Aura & Aura H20	Help; I Need to Open My Aura HD Because.... Like the title says I need to open my HD; the reason being that I have had problems recently getting it to make a connection to charge or sideload books (it was never the cable, I have no problem with the same cords with my regular Aura) and tonight the little metal bit on the reader that I plug into came loose and fell back into the bod of the reader. I know I've seen instructions on how to open the HD and I think I've seen someone else with this problem but I cannot seem to find any of it. I did find a YouTube video showing how to open the case with a little plastic tool but that's as far as it went; I would need to get a similar tool somewhere but I have no idea if this is something I can fix or not, if it involves soldering anything I'm out of luck there. Can anyone help me or should I ask Santa to bring me an Aura H20? Fortunately I have my plain Aura to use in the meantime.

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11-19-2014, 04:11 AM	#2
HughA Member Posts: 13 Karma: 14 Join Date: Dec 2011 Location: Hertfordshire, UK Device: Sony PRS-T1	This happened to my Kobo Mini, the socket had broken away from the circuit board. Unfortunately the pins are so small and close together that re-soldering was not really possible without specialist tools and I had to give up. Seems to be a poor design and I hope it doesn't happen to my Glo.

11-19-2014, 03:32 PM	#3
MarciaCat Cat Lady & Trekkie Posts: 421 Karma: 221630 Join Date: Jul 2007 Location: San Diego, CA Device: Kobo Libra, Kobo Aura & Aura H20	Hugh, That's what I was afraid of, having to solder it back in place. Unless someone here can offer up a cure that doesn't involve me soldering anything I guess I can put it up for sale for parts, the screen is fine with no pinholes I can see and the case is in good shape. In the meantime if anyone has a fix I could try please let me know. So I guess I'll be asking Santa for an H20.

11-21-2014, 06:28 PM	#4
MarciaCat Cat Lady & Trekkie Posts: 421 Karma: 221630 Join Date: Jul 2007 Location: San Diego, CA Device: Kobo Libra, Kobo Aura & Aura H20	It looks like the Santa/the'Birthday Elf' (Xmas Eve birthday) will be bringing me an H2O; my sister and brother-in-law were pleased to have shopping solved so easily. On the advice of a friend I have contacted Kobo online customer service with my problem and a couple pictures in the hopes (albeit a long shot) of getting it replaced with a refurbed HD. If they do it I'll be very happy I didn't open it and if not, well there's always the possibility that someone here will be looking for an otherwise in good condition HD for parts and/or a cover. Considering I got the HD and official Kobo cover here in the flea market for about half what I would've paid new I'm not out all that much either way.

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