Oops...

Cath · 11-10-2014, 06:10 AM

I dropped my kindle

It survived, but there's a little cluster of grey pixels that won't change colour. I've reset the device to force a screen refresh, but they're still there...

I assume that this is just physical damage from the fall? Or is there anything else I can try?

It's not too bad, because it's in the margin rather than the middle of the screen. But it berates me with my carelessness every time i see it...

HarryT · 11-10-2014, 06:44 AM

Physical damage, I'm afraid: some of the capsules on the eInk screen (probably the point of impact) have burst. One of the reasons to always keep your Kindle in a decent protective case.

Dr. Drib · 11-10-2014, 06:51 AM

Let's hope the damage doesn't spread.

If it does, then the substrate as well may be affected.

Hopefully, the damage is contained.

HarryT · 11-10-2014, 06:52 AM

Quote:

Originally Posted by Dr. Drib

Let's hope the damage doesn't spread.

If it does, then the substrate as well may be affected.

Hopefully, the damage is contained.

It shouldn't spread - it's not substrate damage.

Cath · 11-10-2014, 07:41 AM

Darn.

It hasn't spread in the last 20 hours or so, so it should be fine in that respect. Just that now every time I look at it I'll have a reminder of my clumsiness! I keep it in a sleeve when it's in my backpack, but I find it's nicer to hold without a cover. I may have to rethink that

HarryT · 11-10-2014, 07:45 AM

Oh well, live and learn, as they say. I keep all my devices in cases precisely because I do drop them from time to time. It's easily done.

HarryT · 11-10-2014, 07:55 AM

Worth adding that if you do decide to replace the device, contact Kindle CS. They will (according to many reports here) always offer a generous discount on a replacement device, even when the damage is self-inflicted.

booklover6 · 11-10-2014, 07:58 AM

Quote:

Originally Posted by HarryT

It shouldn't spread - it's not substrate damage.

I got my son a Kobo Touch with a spot like that, and it hasn't changed. Glad to hear it will never spread.

Dr. Drib · 11-10-2014, 08:16 AM

Quote:

Originally Posted by HarryT

It shouldn't spread - it's not substrate damage.

I'm commenting on an issue that may be hidden due to the device falling.

It's conceivable that, in addition to bursting pixels, that a crack may have resulted that will start to spread, an issue not yet noticeable but one that may develop at a later time...

HarryT · 11-10-2014, 08:17 AM

Quote:

Originally Posted by Dr. Drib

I'm commenting on an issue that may be hidden due to the device falling.

It's conceivable that, in addition to bursting pixels, that a crack may have resulted that will start to spread, an issue not yet noticeable but one that may develop at a later time...

Very true.

Dr. Drib · 11-10-2014, 08:29 AM

Quote:

Originally Posted by Cath

Darn.

It hasn't spread in the last 20 hours or so, so it should be fine in that respect. Just that now every time I look at it I'll have a reminder of my clumsiness! I keep it in a sleeve when it's in my backpack, but I find it's nicer to hold without a cover. I may have to rethink that

I've been there, but with a Sony device...

I had placed it on the bed and forget it was there. In a fit of uncommon activity one morning, I decided to make the bed, so I threw the sheets and blankets onto the floor. I never knew how aerodynamic my Sony 505 was until it sailed about 10 feet away. Fortunately, it was in a case, and the only damage done was cosmetic - very hard to notice.

Some substrate damage can be like a crack in a windshield: changing weather can contribute to the crack eventually expanding.....but, as I mentioned, I hope that the only damage are those burst pixels.

javadoo · 11-10-2014, 08:34 AM

I would cry.

Cath · 11-10-2014, 08:51 AM

Well, I have an interesting history with damaged ereaders - my Sony broke, spontaneously, overnight. My cheapo replacment, a cool-er, lasted and lasted well past the point that I wanted to replace it with a kindle, until I dropped it (and it really was an accident, not on purpose

). My Kindle Keyboard lasted years, and is in fact still going strong, but I decided to upgrade anyway and then I go and drop the new one!

HarryT · 11-10-2014, 08:53 AM

Quote:

Originally Posted by Cath

Well, I have an interesting history with damaged ereaders - my Sony broke, spontaneously, overnight. My cheapo replacment, a cool-er, lasted and lasted well past the point that I wanted to replace it with a kindle, until I dropped it (and it really was an accident, not on purpose

). My Kindle Keyboard lasted years, and is in fact still going strong, but I decided to upgrade anyway and then I go and drop the new one!

Don't you think that dropping two readers might perhaps be a gentle hint from above that it's time to consider using a case?

Cath · 11-10-2014, 03:18 PM

Quote:

Originally Posted by HarryT

Don't you think that dropping two readers might perhaps be a gentle hint from above that it's time to consider using a case?

Well, the two incidents were about 5 years apart, but you're not wrong. The two reasons I don't have a case yet are:
a) I prefer the feel of the uncased kindle,
b) very few cases are available to ship to my country, and the one that is i didn't really like. The plan was to wait until there were cases available locally, I just didn't expect to be so clumsy right off the bat!

11-10-2014, 06:10 AM	#1
Cath Enthusiast Posts: 29 Karma: 10 Join Date: Mar 2009 Device: Kindle Basic 2014	Oops... I dropped my kindle It survived, but there's a little cluster of grey pixels that won't change colour. I've reset the device to force a screen refresh, but they're still there... I assume that this is just physical damage from the fall? Or is there anything else I can try? It's not too bad, because it's in the margin rather than the middle of the screen. But it berates me with my carelessness every time i see it... Attached Thumbnails Last edited by Cath; 11-10-2014 at 06:13 AM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Oops. How to un-merge	JohnnyBook	Library Management	2	09-25-2012 08:47 PM
Oops.....	carpetmojo	News	32	10-13-2011 03:47 PM
Oops! That was rude of me	philandjan	Introduce Yourself	7	02-24-2011 09:33 AM
Hi . oops!!!	blanny431	Android Devices	6	01-28-2011 01:43 PM

11-10-2014, 06:44 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Physical damage, I'm afraid: some of the capsules on the eInk screen (probably the point of impact) have burst. One of the reasons to always keep your Kindle in a decent protective case.

11-10-2014, 06:51 AM	#3
Dr. Drib Grand Sorcerer Posts: 45,397 Karma: 59504381 Join Date: Jan 2007 Location: Peru Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour	Let's hope the damage doesn't spread. If it does, then the substrate as well may be affected. Hopefully, the damage is contained.

11-10-2014, 07:41 AM	#5
Cath Enthusiast Posts: 29 Karma: 10 Join Date: Mar 2009 Device: Kindle Basic 2014	Darn. It hasn't spread in the last 20 hours or so, so it should be fine in that respect. Just that now every time I look at it I'll have a reminder of my clumsiness! I keep it in a sleeve when it's in my backpack, but I find it's nicer to hold without a cover. I may have to rethink that

11-10-2014, 07:45 AM	#6
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Oh well, live and learn, as they say. I keep all my devices in cases precisely because I do drop them from time to time. It's easily done.

11-10-2014, 07:55 AM	#7
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Worth adding that if you do decide to replace the device, contact Kindle CS. They will (according to many reports here) always offer a generous discount on a replacement device, even when the damage is self-inflicted.

11-10-2014, 08:34 AM	#12
javadoo Connoisseur Posts: 59 Karma: 59076 Join Date: Nov 2014 Device: Kindle Voyage	I would cry.

11-10-2014, 08:51 AM	#13
Cath Enthusiast Posts: 29 Karma: 10 Join Date: Mar 2009 Device: Kindle Basic 2014	Well, I have an interesting history with damaged ereaders - my Sony broke, spontaneously, overnight. My cheapo replacment, a cool-er, lasted and lasted well past the point that I wanted to replace it with a kindle, until I dropped it (and it really was an accident, not on purpose ). My Kindle Keyboard lasted years, and is in fact still going strong, but I decided to upgrade anyway and then I go and drop the new one!

Advert

Advert