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#1 |
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Member
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 10
Karma: 226204
Join Date: Oct 2014
Device: Kobo H2o
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Kobo H2O Firmware 3.11 not recognized by calibre
Hi there,
I've just updated the firmware to 3.11 but now calibre doesn't connect/recognizes the device automatically anymore. Do I have to wait for a calibre update or did I do anything wrong? Thanks for any help
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#2 |
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Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 13,710
Karma: 80104526
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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What version of calibre do you have? What OS on your PC?
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#3 |
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Member
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 10
Karma: 226204
Join Date: Oct 2014
Device: Kobo H2o
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calibre version 2.8 running on Windows 7 Ultimate Service Pack 1
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#4 |
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Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 13,710
Karma: 80104526
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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Does Windows recognize the device? It SHOULD appear as a drive letter within Windows; if not then we need to figure out why not.
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#5 |
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Member
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 10
Karma: 226204
Join Date: Oct 2014
Device: Kobo H2o
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It shows up in the explorer without a problem - it just doesn't pop up in calibre when I connect the reader. The only way to connect to it in calibre is via Connect/share - connect to folder. But then the Annotations plugin doesn't recognize it as a reader and I can't import annotations...
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#6 |
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Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 13,710
Karma: 80104526
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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Could you follow these steps and post the log https://www.mobileread.com/forums/sho...d.php?t=118560
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#7 |
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Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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My bet is that the KoboTouch driver is disabled.
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#8 |
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Member
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 10
Karma: 226204
Join Date: Oct 2014
Device: Kobo H2o
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For some reason the calibre updates didn't really update the program and there was still an old version running on my pc. I completely uninstalled, installed calibre again and now the Kobo is recognized. The annotations plugin works now too.
Thanks for the help and sorry for wasting your time.... Cheers, Carolin |
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#9 |
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Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 13,710
Karma: 80104526
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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Not to worry at all
Glad it's working now.
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