![]() |
#1 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,027
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
For UK buyers - Argos says Kobo's are excluded
For any UK buyers of Kobo ereaders be careful if buying from Argos. I know people on this forum say they are returnable but I have been repeatedly told this week by email and by chat that the ereaders are Excluded.
Even if you buy online, where items are returnable within 14 days under the distance selling law, they expect Kobo ereaders to be returned still sealed. Just be careful if you buy from Argos. I'm disappointed as I'd like the new H20 but without the option of a return if I don't like it I'm not risking it. Last edited by Josieb1; 10-07-2014 at 04:22 AM. |
![]() |
![]() |
![]() |
#2 |
Web Crawler
![]() ![]() Posts: 47
Karma: 100
Join Date: Sep 2014
Location: Central Europe
Device: Kobo Aura H2O
|
Your dilemma is quite justified. Is that retailer the only choice, apart from Kobo, currently available in UK?
|
![]() |
![]() |
Advert | |
|
![]() |
#3 | |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,027
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
Quote:
The problem with Argos is other members of this forum have been told the opposite of what I have been told, and I got the same thing in two emails and today on chat so really my post is a warning to just be careful. Basicly if anyone buys an ereader from Argos, especially in store, if they have any reason to wish to return it it's going to be down to the managers discretion only. Last edited by Josieb1; 10-07-2014 at 04:45 AM. |
|
![]() |
![]() |
![]() |
#4 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,670
Karma: 66420972
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
|
If there's a fault, you have every right to return it, regardless of the shop trying to put a sealed/14 day limit on it.
http://whatconsumer.co.uk/shops-responsibility If you're talking about returning it just because you "don't like it"... that's what demo models are for. |
![]() |
![]() |
![]() |
#5 |
Fanatic
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 579
Karma: 3243761
Join Date: Nov 2011
Location: UK
Device: Kindle Fire HD8
|
Of course they are going to do this, many places do
Its to stop people that Going on holiday next week so would like to do some reading Buy ereader After holiday take it back to shop and say they don't like it |
![]() |
![]() |
Advert | |
|
![]() |
#6 | |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,027
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
Quote:
Plus I have pin pricks on my Aura, they are very small and are outside the text space, would anyone accept that as a fault, when it doesn't affect the reading? Also demo models would be lovely, Argos don't provide any. |
|
![]() |
![]() |
![]() |
#7 | |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,027
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
Quote:
Personally I've never bought an ereader to take back after a holiday, and I have no knowledge of anyone ever doing it. That's far more dishonest and calculated than most consumers I think. I just don't want to be saddled with a horrible screen. |
|
![]() |
![]() |
![]() |
#8 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,670
Karma: 66420972
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
|
I've been kinda amazed at what some people think is a perfectly normal way of doing business. I've heard people here talk about ordering two or three different devices at once, just so they can pick the one they like best and return the rest.
|
![]() |
![]() |
![]() |
#9 | |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,027
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
Quote:
Personally I have had far too many bad screens to risk buying an ereader sight unseen with no chance of return unless I can prove a faulty device. |
|
![]() |
![]() |
![]() |
#10 | |
Web Crawler
![]() ![]() Posts: 47
Karma: 100
Join Date: Sep 2014
Location: Central Europe
Device: Kobo Aura H2O
|
Quote:
![]() No wonder businesses feel betrayed then, especially if such schemes are commonplace or more prevalent than what majority thinks, and their response to tighten the return policy is more than justified in that case. |
|
![]() |
![]() |
![]() |
#11 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,027
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
Yes I'll be much more likely to buy one once I see one. I always remember being a little disappointed when I saw the HD so I need to be sure with the H20, see how much better the screen is.
|
![]() |
![]() |
![]() |
#12 | |
eBook Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
|
Quote:
|
|
![]() |
![]() |
![]() |
#13 | |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,027
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
Quote:
My only issue with buying any ereader is the screen, my view of a faulty screen would be too much yellow, or variations in the colour, however I accept that I would have trouble convincing an Argos manager that my perfectly working yellow Kobo ereader was faulty, therefore I personally won't put myself in that potential position. If the store has a demo model with a satisfactory screen then at least I could discuss with the manger if my screen looked different. For demo models I need to wait for WHSmith, Argos don't provide those. |
|
![]() |
![]() |
![]() |
#14 | |
eBook Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
|
Quote:
|
|
![]() |
![]() |
![]() |
#15 | |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 5,027
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
Quote:
As I said at the beginning of this thread I only posted as a warning for anyone buying from Argos, just be sure before you purchase. |
|
![]() |
![]() |
![]() |
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
Catalogs and excluded books | klapirx | Library Management | 4 | 09-26-2013 12:31 PM |
Binatone Read Me e-Book (Argos UK) | iptech | More E-Book Readers | 5 | 04-30-2010 11:15 AM |
PRS-505 £ 169 at Argos | The Big Kahuna | Deals and Resources (No Self-Promotion or Affiliate Links) | 3 | 12-09-2009 10:59 AM |
Sony 505 on offer at Argos in UK | Mark1 | Deals and Resources (No Self-Promotion or Affiliate Links) | 5 | 11-30-2009 03:29 AM |
505 £169 in Argos: | Riocaz | Sony Reader | 3 | 06-22-2009 05:22 AM |