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#1 |
Addict
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Karma: 3421956
Join Date: Sep 2009
Device: various Kobo's, Onyx Note2, Pocketbook 360, Kindle Keyboard
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Aura HD freezing: caused by 3.8 FW?
My Aura HD freezes rather too often to my liking. Already twice this day.
It's not on sideloaded books or anything else weird. Just books I bought from Kobo & downloaded via wifi from the store, they're in internal memory, no sd card present. Typically the device will freeze when I try to turn a page. Often it happens fairly soon after I've started it up. What I don't get, is why it takes me so long to be able to reboot it (by holding the on/off key). It's almost like in Windows or an Android phone when some app has gone crazy, in a loop or something, and you can't get anything to respond anymore. But what is the device supposed to be doing? Nothing, surely. Just turning a page. And why isn't there *some* way to force the reset to occur immediately. Because typically, for the first 5 or 10 minutes or so, however long I hold the on/off button, nothing happens. Yes, the light sometimes flashes on, and then goes off again. It doesn't blink, it just goes on for a while and then turns off again. But usually I have to wait 5 or 10 minutes or so before I can restart the thing and continue to read. That's NOT a good thing for an ereader to do. I read (in the "freezing after selecting bookmark" thread) that someone had heard from support that they have more reports of freezing, and that there's something wrong with FW 3.8. Is that true? They'd better come up with an update soon then. (And don't make us in Western Europe wait a few weeks before it's rolled out...) |
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#2 |
Wizard
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Karma: 5469320
Join Date: Jul 2010
Device: Kobo
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That sounds like you have a corrupt book or database that's causing your freezes.
To "reset" it: you should only need to hold the power button OFF for 20-30 seconds. The screen likely won't change although the light should go off. Wait another 10-20 seconds after you release it before trying to turn it on again. It won't accept ON input immediately after shutting off. The other option would be to try the pin hold in the bottom to reset it. But this really sounds like something specifically related to your device/books than a general firmware issue. |
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Wizard
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Karma: 3212428
Join Date: Jun 2011
Device: iphone stanza, kobo touch,ASUS TF300,KOBO GLO, Kobo Aura HD, Kobo Mini
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Quote:
regards Jack |
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Bibliophagist
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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#5 | |
Wizard
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Karma: 5469320
Join Date: Jul 2010
Device: Kobo
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#6 | |
Bibliophagist
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Karma: 168808777
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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#7 |
Grand Sorcerer
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Join Date: Jan 2007
Location: Peru
Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour
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Perhaps try this:
Remove the books you put on BEFORE YOU HAD A PROBLEM with your reader. Use the Kobo for awhile to see if the problem persists. If the problem is gone, then one of those books is bad. Put back one book at a time on the Kobo AND THEN USE THE KOBO and try to determine when the problem again rears its ugly head. |
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